Job description

Job Summary
The Proposal Support Advisor is responsible for managing Evernorth RFP, and proposal development strategy and process for higher-complexity, strategic bids from receipt of the RFP through submission. This individual will have specialized knowledge of the Public Sector business segment, with the ability to support other segments as needed. The Proposal Support Advisor is responsible for concurrently managing multiple proposals with aggressive deadlines. They support follow-up, finalist, and contracting activities, as needed.

Essential Functions

The RFP process includes:
Appropriately engaging sales, account management, and other cross-functional leadership to review and develop a market-specific bid strategy and working together to understand and resolve any bid challenges
Formatting RFP response documents in accordance with the Evernorth brand
Researching and incorporating responses from our response database and working with subject matter experts to develop custom responses for questions that need further research or buy-in
Working with client pricing to provide a pricing arrangement and responses to pricing-specific questions
Submitting our proposal response externally

The Advisor will be responsible for ensuring the responses to requests and questions are compliant with RFP requirements, instructions, and Evernorth contractual obligations. This includes facilitating negotiations amongst cross-functional partners to increase compliance rates, while appropriately mitigating business risk.

The Advisor may review contracts and be accountable for working with legal and other cross-functional SMEs, up through the VP and Senior Staff level, as appropriate, to ensure proper positioning of, and responses to, contract terms in our proposal responses, including redlining of contracts, as required.

Specifically, the Advisor is responsible for reviewing bid requirements, assessing associated risk, and making preliminary recommendations regarding eliminating low-risk deviations.

Additionally, the Advisor is responsible for leading cross-functional projects, process enhancements, and departmental initiatives. The Advisor supports developing best practices across the team, building the process and procedures documentation library to ensure compliance and consistency. The Proposal Support Advisor also mentors and trains new team members.

Qualifications
Strategic thinker with a passion for learning and understanding our products, services, and key business drivers
Ability to thrive in a fast-paced environment, successfully navigate ambiguity, and work independently with minimal guidance
Demonstrated flexibility and adaptability to change
Excellent written and verbal communication skills
Excellent prioritization and time management skills
Ability to plan for and integrate multiple tasks concurrently
Experience in directing or working with multi-disciplinary teams
Ability to develop deep cross-functional relationships, both within day-to-day work activities and beyond directly-assigned tasks
Demonstrated ability to coordinate tools, resources and people through to project completion
Knowledge of PBM or healthcare industry preferred

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

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