Individuals hired by the City as Public Safety Telecommunicator Trainees, as a condition of continued employment, must complete the 911 Public Safety Telecommunicator Program and pass the Florida Certification Exam within eleven and one-half (11-1/2) months of appointment to the position; and must also successfully complete call taker, teletype, and dispatch training within twenty-four (24) months of appointment to the position. This position handles incoming emergency and non-emergency calls on an ACD system using a computer aided dispatch system. Work includes receipt and transmission of radio messages, and dispatching police units to emergency or non-emergency situations throughout the City and surrounding areas. Employees work rotating shifts which cover 24 hours each day and include holidays and weekends. This position requires a three (3) year commitment.

**The starting pay for this position will be $24.00 hourly.

Hiring Bonus: For individuals hired into the Public Safety Telecommunicator Trainee position, the department is offering a $1,500 hiring bonus. $750 of the bonus will be paid upon hire and the other $750 will be paid upon successful completion of call taker training (approximately six months following hire).

For selected applicants that have recent Emergency Communications experience and/or a current Florida 911 Public Safety Telecommunicator Certification, pay above the entry level will be offered.

Salary: $24.00 - $31.96 Hourly

• Possess a valid high school diploma or GED equivalency.
• Have good oral and written communication skills.
• Be familiar with computers using a Microsoft Windows operating system.
• Have excellent customer service skills (at least 6 months experience).
• Have accurate typing skills.
• Be able to effectively multi-task.
• Acknowledge this position is designated as Emergency Critical (EC) and if hired into this position, you must be immediately available to the department before, during, and after a declared emergency and/or disaster.