Public Works Service Technician

Full Time
Lake County, CA
Posted
Job description
General Recruitment Information

Recruitments for County positions are typically conducted to establish eligibility lists to fill countywide vacancies that occur during the active status of those lists (approximately 3 -12 months). Any person on a promotional eligibility list will be considered first by the hiring department(s) before persons on an open eligibility list.
The County of Lake only accepts applications for permanent positions when actively recruiting. Only online applications are accepted. It is the responsibility of each applicant to review the full job description and requirements.
The County is an Equal Opportunity-Affirmative Action Employer. Veteran’s Preference.

To apply for County examinations - All applications for County examinations must be submitted through the County’s online application system. A completed Supplemental Questionnaire must be submitted with each online application. All permanent County recruitments will be posted at www.co.lake.ca.us with a link to the online application. The County of Lake reserves the right to limit the number of applications that will be accepted for any open recruitment, and any such limit will be included on the job posting. When a limit is posted, the recruitment is subject to close at any time prior to the final filing date. Completed online application packets must be submitted by the close of business on the date that the recruitment closes. All relevant experience must be included on the application to be considered – resumes and other attached documents will not be used to qualify an applicant. Relevant experience and/or education may be substituted at a ratio of 2 to 1 for the purpose of meeting minimum qualifications and applicants should contact the Human Resources department for details.

Important Notice - The provisions listed on job postings, job descriptions, or other recruitment materials do not constitute an expressed or implied contract. Benefits may vary between bargaining units. Any provisions contained within job postings, job descriptions or other recruitment material may be modified or revoked without notice. All County of Lake applicants who are given a conditional employment offer must comply with the County’s pre-employment medical review program before they may be appointed to the County position.

Minimum Qualifications

Licensing and Certifications:

Possession of, or ability to obtain, an appropriate valid California driver's license.


Education and Experience:

Two (2) years of responsible experience performing a variety of administrative, office, and fiscal support work, including substantial experience in a public contact position.


Additional directly related experience and/or education may be substituted.

Full Job Description

PUBLIC WORKS SERVICE TECHNICIAN

DEFINITION
Under general supervision, learns, and performs a variety of customer service, document processing, and technical record keeping and support work; reviews fiscal records, applications, and specialized documents and information, assisting the public and/or other county staff with the accuracy and completeness of the information; issues permits; assists others with the understanding of the Department of Public Works procedures and requirements; provides a variety of information about the Department of Public Works services and functions; performs a variety of advanced technical and office support work; and performs related duties as assigned.

DISTINGUISHING CHARACTERISTICS
This journey level class performs a variety of customer service and office support work requiring substantial knowledge of the policies, procedures, and special requirements of the Department of Public Works.

SUPERVISION RECEIVED AND EXERCISED
Receives immediate or general supervision from the assigned supervisor. Exercises no direct supervision over staff. May provide technical and functional direction to assigned staff.

EXAMPLES OF ESSENTIAL DUTIES
Class specifications are intended to present a descriptive list of the scope of duties performed by employees in this class and are not intended to reflect all duties performed within the job.

  • Serves as a customer service representative for the Department of Public Works.
  • Responds to inquiries concerning road complaints, flood complaints, and map requests.
  • Reads and interprets maps and responds to radio communication.
  • Assists the public in the Encroachment Permit application process, including scheduling inspections.
  • Responds to inquiries that involve searching technical data.
  • Provides technical assistant or refers customer to the appropriate person.
  • Explains the policies, practices, and procedures of the department to members of the public and/or other county employees.
  • Balances cash drawer.
  • Reviews invoices and other source documents for accuracy.
  • Codes charges for distribution within the existing cost accounting system and enters source documents into the computer.
  • Reconciles internal accounts and balances to central accounting records.
  • Balances and reconciles differences within the recordkeeping system.
  • Prepares records and standard forms.
  • Assembles, sorts, tabulates, codes, and files a variety of fiscal and statistical information.
  • Makes arithmetical calculations and verifies totals and extensions.
  • Posts, adjusts, and balances accounts.
  • Processes Lakebed Encroachment Leases annual billing and payments.
  • May issue transportation permits, ensuring that appropriate documentation is provided.
  • May prepare deposits and monthly cash settlements.
  • May collect and receipt money.
  • May assist others in the preparation of financial records and reports.
  • May enter department payroll.
  • May allocate charges to correct accounts according to established cost accounting procedures.
  • Performs related duties as assigned.

MINIMUM QUALIFICATIONS
Knowledge of:
  • Financial and statistical record keeping, document acceptance and processing requirements of the Department of Public Works.
  • Policies, laws, rules, and regulations impacting the operations, transactions, and functions of the Department of Public Works.
  • Good public relations techniques.
  • Maintenance of files and information retrieval systems.
  • Modern office methods and procedures.
  • Proper English spelling, grammar, and punctuation.
  • Mathematics.
  • Applicable business equipment and software applications.
Ability to:
  • Provide technical support for the Department of Public Works.
  • Proficiently use a variety of computerized spreadsheet, word processing, and data base software.
  • Read, interpret, and apply a variety of rules, regulations, and policies related to functions and services of the Department of Public Works.
  • Accurately maintain and update a variety of records and information systems.
  • Gather, organize, and summarize data and information.
  • Make mathematical calculations quickly and accurately.
  • Type or use word processing software at an acceptable speed to meet production requirements.
  • Deal tactfully and courteously with the public and other staff when explaining the functions, requirements, and policies of the work area where assigned.
  • Communicate effectively, both orally and in writing.
  • Regularly work well under pressure, meeting critical deadlines.
  • Utilize a computer, relevant software applications, and/or other equipment as assigned.
  • Constantly demonstrate cooperative behavior with colleagues, supervisors, customers, clients, and the public.

Licensing and Certifications:

Possession of, or ability to obtain, an appropriate valid California driver's license.


Education and Experience:

Two (2) years of responsible experience performing a variety of administrative, office, and fiscal support work, including substantial experience in a public contact position.


Additional directly related experience and/or education may be substituted.

WORKING CONDITIONS, ADA, AND OTHER REQUIREMENTS
The County of Lake is an equal opportunity employer and will comply with its obligations under the law to provide equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Incumbents generally work in a typical office environment with adequate light and temperature. There may be occasional exposure?to?extreme temperatures, loud noise, fumes, noxious odors, dust, mist, gases, and poor ventilation; underground, confined, or restricted?workspaces; and heights more than five stories above ground level.?

Incumbents may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.


Positions in this class typically require: sitting, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, seeing, and repetitive motions.


Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Light Work: Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.

Positions in this class may require local and statewide travel as necessary.

A successful candidate will be required to submit to and pass a background check prior to the appointment. Depending upon the position and/or assigned department, the background check may include but is not limited to civil and criminal history check, reference check, Live Scan, and/or credit check (as allowed under state law).

Disaster Service Workers:
As members of the County of Lake Emergency Services Organization, all Lake County employees are designated as Disaster Service Workers during a proclaimed emergency and may be required to perform certain emergency services at the direction of the department and / or County.

The contents of this class specification shall not be construed to constitute any expressed or implied warranty or guarantee, nor shall it constitute a contract of employment. The County of Lake assumes no responsibility beyond the general accuracy of the document, nor does it assume responsibility for any errors or omissions in the information contained herein. The contents of this specification may be modified or revoked without notice. Terms and conditions of employment are determined through a “meet and confer
” process and are subject to the Memorandum of Understanding currently in effect.


RETIREMENT - County employees are members of the California Public Employee Retirement system (CalPERS). CalPERS provides a defined benefit pension at retirement for County employees. The pension formulas and employee contribution amounts may vary by bargaining unit, date of hire, prior qualifying service, and classification. Please contact Human Resources for more information.

HEALTH AND INSURANCE BENEFITS - Medical, dental, hospital, vision, life and disability coverage is available to employees and their dependents. The County contributes $1,000 of the monthly premiums for the insurance plan options.

VACATION ACCRUAL may be adjusted for current city or county government employees.

VACATION – 80 hours per year during the first five years of service, 120 hours per year after five years, and additional accruals based on years of service beyond fifteen years. Pro-rated for part-time employees.

SICK LEAVE - Accrues at a rate of 96 hours per year. Pro-rated for part-time employees.

HOLIDAYS- An average of twelve paid 8-hour holidays per year. Pro-rated for part-time employees.

SALARY - Lake County has an adopted salary schedule. The salary range for most classifications is in five increments with a provision for longevity increases. Appointments are normally made at the first step of the salary range.

SOCIAL SECURITY - County employees participate in Social Security.

CALIFORNIA STATE DISABILITY INSURANCE – SDI is available to some County employees.

DEFERRED COMPENSATION PLANS and CREDIT UNION MEMBERSHIPS are available to County employees.


Agency
County of Lake
Address

255 N. Forbes Street

Lakeport, California, 95453

Phone
707-263-2213

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