Job description

Join Sika, a global company established in 1910. Sika is a leading supplier of specialty chemical products and industrial materials serving construction and industrial markets. With subsidiaries in 100 countries around the world and in over 300 factories, Sika employs more than 25,000 people.
Sika is a full building envelope company, helping you live your everyday life from below-grade waterproofing all the way up to the roof. From the Staples Center to the Lincoln Memorial to the Empire State Building to Disneyland, Sika is extremely integrated in the world around us.
Sika is a continually growing company with a variety of locations that offers opportunity to advance through career development. We are committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion.
Exciting Challenges

Quality Engineer assists in the implementation and maintenance of all quality system requirements including APQP, PPAP, customer concerns and customer visits, gauging, process control plans, supplier issues, IATF 16949 elements, customer specific requirements and others.

• Serve as customer representative for product issues (quality, deliveries and other customer requests).
• Lead and direct customer issues to closure, by gathering appropriate teams and problem solving using the tools such as 8Ds, 5Ps, DWDP, 5-Whys and other such documents, per customer requirements.
• Maintain daily quality (PPM and other targets) and cost (internal and external costs) data for all customers as well as at the Grandview plant level.
• Fulfills all new parts submission (PPAP) requirements.
• Provide on-site problem resolution at customer locations.
• Coordinate quarantine and containment actions at the customer locations and Grandview plant.
• Work closely with the Launch Department to perform Advanced Product Quality Planning (APQP) for new product launches and Advanced Quality Planning (AQP) for product and/or process changes.
• Coordinate, lead, facilitate and coach efforts within all Sika Operations to achieve and maintain customer satisfaction.
• Develop, implement, and deploy methods of communication of customer performance.
• Champion continuous improvement efforts to assure continued customer satisfaction.
• Provide leadership to attain Customer Quality Awards.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Work setting:

• In-person

Education:

• Bachelor's (Required)

Experience:

• Manufacturing: 5 years (Required)
• automotive: 3 years (Preferred)

Work Location: In person

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