Job description
Best known for Little Debbie® snack cakes, America’s leading snack cake brand, Sunbelt Bakery® Granola products, and Drake’s Cakes®, McKee Foods Corporation is seeking a Receivables Analyst to join our organization in the Collegedale TN operations. This is an exciting opportunity to work for a company that is committed to providing consumers with quality products at an excellent value. McKee Foods Corporation, a privately-held, family-owned bakery, has been in business since 1934. We have a long history of innovation and treating employees with respect, and a deeply held belief in the importance of doing business with integrity.
Pay Grade
Salaried grade 2
Schedule
Monday - Friday, 8:00 a.m. - 5:00 p.m.
Job Summary
A Receivables Analyst performs independent duties necessary to administer collection policies, bankruptcies, and diversions or credit hold in order to reduce company exposure to bad debt. This position is responsible for analyzing high risk activity within accounts, ensuring accounts are within established payment terms, and assisting supervision in providing guidance to staff on the resolution of receivables.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Serves as a direct resource and subject matter expert in matters relating to accounts receivable for internal and external customers
- Fields customer calls and resolves elevated customer service issues
- Analyzes and responds to complex or unusual matters requiring comprehensive knowledge of accounts receivable policies and procedures
- Researches, analyzes, and resolves difficult or advanced technical problems or questions presented by co-workers or other employees, and/or external customers
- Is responsible for cutting off and re-establishing accounts for central billing and/or ordering; reviews all cut off accounts weekly to determine eligibility for reinstatement or escalation to next steps if needed.
- Develops and pursues collection and diversion strategies.
- Initiates communication to large delinquent accounts or other accounts as requested by supervisor.
- Reviews collection accounts, as well as other delinquent accounts, and makes recommendations for write-offs to bad debt according to established procedures.
- Investigates, files claims, and negotiates new credit plans for bankrupt accounts. Makes calls to attorneys if necessary. Follows bankruptcy established procedures to write off claims.
- Reviews aging accounts weekly to verify accounts are within terms and that established procedures are followed.
- Reviews post audit claims immediately on receipt and protests any that are invalid.
- Reviews, investigates, and corrects errors and inconsistencies in internal data entry and data received from customers; makes necessary adjustments or corrections through established procedures.
- Reviews exception reporting and analyzes complex data looking for trends.
- Updates Supervisor and Manager on high risk and/or problem accounts and suggests actions for resolution in regular review meetings.
- Monitors and posts team performance against department goals and standards; discusses results with supervision.
- Assists supervision in preparing for and/or presenting department information in team meetings.
- Recommends or participates in the development of new procedures and policies related to accounts receivable operations; coordinates approved changes within accounting system and updates affected procedure manuals.
- Performs testing of accounting processes against system changes and regularly scheduled software upgrades.
- Keeps current with accounts receivable accounting practices and technology changes to properly identify/classify risk exposure, and to make recommendations for continuous improvement.
Required Qualifications
- At least 3 years of experience in Accounts Receivable, Accounts Payable, or related position
- Two or more years of college or an associate’s degree in a related discipline such as (but not limited to) finance, accounting, or business (equivalent combination of experience and education will be accepted with 2 years of experience substituted for each required year of education)
- Demonstrated analytical decision making
- Ability to advise on account trends and issues
- Ability to interact with employees at all levels of the organization
- High level of initiative, assertiveness and self-direction with the ability to meet deadlines
- Attention to detail
- Excellent written and verbal communication skills
- Prior customer service experience
- Ability to maintain confidentiality
- Ability to maintain composure under pressure
- Desire to continually learn and develop skills
- Ability to work in a team setting or independently
- Experience with Microsoft Office Suite with proven ability using Microsoft Excel
Preferred Qualifications
- 5 or more years administering collections
- Four-year college degree in a related discipline such as finance, accounting, or business
- Project management experience
- Prior knowledge of internal Accounting software (PRPD, Kendo)
Benefits
- Competitive pay scale
- 401(k) with matching contributions
- Health insurance, including prescription drug plan
- Dental insurance
- Vision care plan
- Life insurance
- Paid time off (for vacation, holidays, sick time, personal time, etc.)
- Direct deposit payroll
- Credit Union
- Shift differential pay
- Exercise and recreation facility
- Profit-sharing program
- Short Term and Long Term Disability Insurance (Premiums Paid by the Company)
Please upload your current resume to be fully considered for this position.
**EOE, including disability/veterans**
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