Job description

Waldo Community Action Partners (WCAP) is hiring a Reception & Administative Assistant for up to 20 hours per week.

WCAP is a charitable, educational, 501(c)(3) private non-profit organization. It is designed to utilize and mobilize public and private resources to assist low-income Waldo County residents in the alleviation of poverty and address it's underlying causes.

The Reception & Administrative Assistant is responsible for providing excellent customer service to all callers and visitors, as well as providing a wide variety of administrative, special project and/or program support as assigned.

Duties include but are not limited to:

Reception

1. Provides back-up services to Reception during assigned time, including lunch hours, and when the Receptionist is out of the office.

2. Provides excellent customer service to all incoming callers and visitors by providing accurate, useful information and maintaining a calm, welcoming, and tidy office environment.

3. Transfers callers to appropriate offices and phone extensions.

4. Opens and closes central administrative office according to procedures.

Administrative Support

1. Sorts and refers all incoming and outgoing mail, faxes, and on-site deliveries.

2. Checks out and receives back Agency keys to authorized individuals, ensuring security.

3. Assists with placing office supply orders with designated vendors and disburses supplies upon arrival.

4. Performs other administrative duties such as data entry, filing, photocopying, and collating for various departments as requested.

5. Keeps copiers and printers in immediate work area stocked with supplies and in working order. Schedules vendor repairs as needed.

General Program Support

1. Provides administrative program and/or special project support to departments including Housing, Community Services, Fiscal, Administrative, and Community Partnerships as assigned.

2. Assists with scheduling and/or confirming appointments.

3. Assists with client inquiries regarding programs, including but not limited to, energy assistance, housing assistance, weatherization, Cinderella Project, Heroes for Hunger, and Neighbor 4 Neighbor.

Special Events

1. Provides assistance to the Development Director, Executive Assistant, and/or Community Partnership Coordinator in the preparation of staff and/or community events.

Board of Directors Support

1. Provides occasional support to the Executive Director and Executive Assistant in matters regarding the logistics of Board of Directors and Board Committee meetings, including preparation of board meeting packets, arrangements for meeting meals, and recording board volunteer hours for the Receptionist.

2. Provides courtesy calls to Board members prior to meetings; provides projected attendance reports and sign-in sheets to Executive Director prior to meetings.

General Requirements

• Must have adequate transportation, a valid driver's license and meet WCAP's insurance requirements.
• Must meet WCAP’s background clearance requirements.

Experience and Skill Requirements
The following experience and skills are considered essential:

· Two years of customer service experience or two years of office experience is preferred.

· Familiarity with Microsoft Word, Excel and Outlook.

· Ability to learn new processes and programs easily.

· Strong communication skills.

· Strong organizational/time management skills.

· Must be able to handle simultaneous projects and deadlines to ensure workflow remains steady.

· Able to maintain confidentiality.

Education Requirements
The following education requirements are considered essential:

· High School Diploma or GED equivalent

· Associates Degree preferred

** All requirements and skills are considered to be essential, unless otherwise indicated

Waldo Community Action Partners has adopted a policy on mandatory vaccination to safeguard the health of our employees, clients and community from the hazard of COVID-19. All employees are required to be fully vaccinated as a term and condition of employment at WCAP as of January 31, 2022, unless an employee has an approved medical or religious accommodation on file.

A detailed job description is available on our website: www.waldocap.org. Please submit a completed WCAP employment application also available on our website to: Human Resources, WCAP, PO Box 130, Belfast, ME 04915. This position will remain open until a suitable applicant is found. WCAP is an Equal Opportunity Employer.

Work Location: One location

Job Type: Part-time

Pay: $15.91 per hour

Benefits:

• Employee assistance program
• Employee discount
• Paid time off

Schedule:

• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Education:

• High school or equivalent (Preferred)

Experience:

• Office: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: One location

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