Job description
Summary
Represents the company in a positive and professional manner while greeting visitors, answering telephone, and directing calls.
Responsibilities
- Answers the telephone in professional manner; direct calls to appropriate individuals, and/or takes messages.
- May fax and photocopy information as needed.
- Maintains current/resident and staff directories
- Announces emergency codes and instructions over public address system is required
- Assists Residents, family members, and others with inquiries regarding Resident and facility information.
- Performs other duties as assigned.
Qualifications
- Minimum high school diploma or equivalent
- Exceptional customer service skills and telephone etiquette.
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