Job description

Responsibilities: To meet the Agency’s mission as a team member in a comprehensive approach to community building and participant self-sufficiency attainment. To answer the phone and greet visitors in a professional manner; directing participants to the appropriate program or making referrals as needed.

Essential functions:

• Open the reception area prior to 8:00 a.m.; checking voicemail messages as assigned. Close the reception area at 4:00 p.m. and complete the necessary tasks.
• Answer incoming phone calls, greet visitors, and provide internal and external referrals to Agency clients and business contacts.
• Answer questions and assist clients in the completion of forms as appropriate.
• Provide translation, both in written and verbal form as needed.
• Provide administrative support for the Agency.
• Responsible for the completion of Purchase Orders and Vouchers for supplies ordered.
• Responsible for various office functions including, but not limited to, purchasing and maintaining supplies and office equipment.
• If applicable make travel arrangements for staff, including, but not limited to: airline, hotel, train and automobile rental reservations.
• Support and Model United’s Behavioral Competencies.

Education and Experience:

• Two (2) years’ experience in a secretarial or office related position.
• Bilingual Spanish/English preferred - verbal and written.

Knowledge, Skills, and Abilities:

• Knowledge of general office practices, written communication formats and business composition.
• Skill in operating various office equipment, such as: copy machines, fax machines, postage equipment and typewriter.
• PC and Microsoft Word proficient.
• Ability to operate multi-line phone system.
• Demonstrated effective interpersonal skills.
• Demonstrated effective oral and written communication skills.
• Ability to work independently and as part of a team.
• Ability to attend any necessary meetings, training or conferences and to travel as necessary.
• Reliable, regular attendance.
• Must have satisfactory completion of background check.
• Must have satisfactory completion of medical exam and health screenings as requested per Head Start regulations and completion of COVID-19 Vaccination.

Please refer to Job #1122D when applying.

United Community Action Partnership, Inc. is an EOE/ADA/AA Employer.

Job Type: Full-time

Pay: $14.76 - $18.56 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Signing bonus

Work Location: One location

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