The Cancer Center Secretary/Receptionist is a member of the non-nursing staff who serves the Radiation Therapy department by performing clerical duties to facilitate smooth patient flow. Exercises independent judgment and initiative. Acts as unit's hostess and receptionist, registration clerk, and cashier. She performs all computer functions and patient discharges.

Education
High School Diploma or GED

Experience
Two years of related experience. Requires working knowledge of specialized practices, equipment, and procedures.

Qualifications

• Ability to work closely with others and function as a team member.
• Business like appearance with an outgoing personality.
• Computer experience required.
• Experience with insurance preferred.
• Experience with medical terminology preferred.
• Good verbal communication skills.
• Must have the ability to organize work and follow through on own initiative.

Area of Responsibilities

• Acts as department's receptionist: greeting patients and routing telephone calls.
• Charges all patients in the computer daily. Accepts payment from patients for physician services provided at the Cancer Center as necessary.
• Registers patients for radiation unit as needed. Weighs patients and puts them in an exam room on first visit.
• Responsible for miscellaneous computer functions including Radiation Therapy Master List and Monthly Numbers Report and others as requested. Assists clinical coordinator with clerical work as requested.
• Responsible for patient records: assembling all patient charts, proper storage and/or scanning, printing dictations, and mailing medical records.
• Coordinates and requests service and maintenance, office and department supplies.

Compliance Statement
Employee performs within the prescribed limits of Tanner Health System's Ethics and Compliance program. Is responsible to detect, observe, and report compliance variances to their immediate supervisor, the Compliance Officer, or the Hotline.

Education
High School Diploma or GED

Experience
Two years of related experience. Requires working knowledge of specialized practices, equipment, and procedures.

Licenses & Certifications

• NONE REQUIRED

Supervision

• Exercises no supervision or instruction of others

Qualifications

• Ability to work closely with others and function as a team member.
• Business like appearance with outgoing personality.
• Computer experience required.
• Experience with insurance preferred.
• Experience with medical terminology preferred.
• Good verbal communication skills.
• Must have ability to organize work and follow through on own initiative.

Definitions

• The Cancer Center Secretary/Receptionist is a member of the non-nursing staff who serves the Radiation Therapy department by performing clerical duties to facilitate smooth patient flow. She/He is responsible to the Director of the Cancer Center and must work closely with the public and patients. Employee exercises independent judgment and initiative. She acts as unit's hostess and receptionist, registration clerk, and cashier. She performs all computer functions and patient discharges.

Contact With Others
Appreciable contacts as regular part of the job with others outside of the department or organization. Requires discretion and tact to give or get specialized information to perform duties of job.

Effect Of Error
Probable error usually detected in succeeding operations and generally confined to a single department or phase of organization activities. Practically all work is subject to verification or check. Occasional work with some confidential data where the effect of any disclosure would be negligible or where the full import is not apparent in the routines performed.

Supervisory Responsibility
Exercises no supervision, work direction, or instruction of other employees or students

Mental Demands
Simple repetitive duties using several well defined procedures under close supervision. Work calls for some variation, but within specific instructions and detailed checks of supervisor.

Physical Effort
Light physical effort - Much of work done while sitting but with more than normal standing or walking. Handles light materials intermittently. Office or laboratory work requiring more than normal visual effort.

Working Conditions
Generally pleasant working conditions/normal office environment.

Physical Aspects

Continually (at least once per day)

• Hearing
• Visual
• Speaking

Frequently (at least 3 times a week)

• Bending
• Typing
• Manual Dexterity ? picking, pinching With fingers etc.
• Standing
• Balancing
• Handling ? seizing, holding, grasping

Occasionally (at least once a month)

• Reaching ? above shoulder
• Reaching ? below shoulder
• Walking
• Lifting up To 25 lbs.
• Carrying
• Squatting