Job description

Essential Job Function: This position is responsible for greeting the public and providing information to the public regarding ADL veterinary clinic services, public spay/neuter, animal intake, the ADL foster program, volunteers and any other ADL related services or programs. This position is responsible for checking in all Hospital program appointments, spay/neuter appointment scheduling, all PetPoint data entry pertaining to hospital, promotion of hospital services, and customer service. Responsible for auditing and verifying invoices for all incoming inventory, medications, vaccines and delivery to proper areas within hospital in a timely manner. Assist with promoting special events such as ADL mobile wellness clinics. Assist with mobile wellness clinics on Saturdays(bi-weekly). Assist in the kennels or veterinary staff when needed and all other related tasks and duties. Some animal handling is required.

The Animal Defense League receptionists have major influence with the public and ADL clients that other positions do not and this requires certain obligations. At all times, the receptionists must maintain a warm, yet professional appearance and demeanor in a high-stress environment with many public demands and be comfortable diffusing situations. The receptionists will be trained on how to answer basic questions on hospital protocol and many questions a member of the public may have. This position will need to develop an understanding and knowledge of ADL programs, services, and clinic protocols. The receptionists must be efficient, effective, able to multi-task and a team player. This position will report to the Hospital Manager.

Job Requirements:

• High School Diploma or GED certificate
• Must have experience working in a fast-paced, public environment
• Must have 1 year experience working in the area of customer service
• Must have excellent computer skills
• Attend and assist with Saturday mobile vaccine clinics
• Must be available to work holidays, and have flexible and rotates shift/hours accordingly to department needs
• Veterinary knowledge preferred
• Must be comfortable with some animal handling
• Must have DL in good standing to assist with pet transportation when needed.
• Bilingual preferred

Knowledge, Skills and abilities:

Physical requirements include frequent lifting and carrying up to 50 pounds. Subject to climbing, kneeling, lifting, sitting, standing, stooping, bending, and walking to perform the essential functions. Working conditions are primarily inside with occasional exposure to temperature variations, noise, and unfavorable odors

Knowledge of office practices, procedures, equipment, inventory, medications, vaccines and various software programs. Must have the ability to communicate clearly and effectively, both verbally and through the usage of computers.
Schedule PT 28 hours weekly

Monday 8:30-5:30 pm

Tuesday 1-5:30 pm

Wednesday 1-5:30 pm

Thursday 1-5:30 pm

Saturday 7:15 am-1 pm bi-weekly

Friday /Sunday Off

Job Type: Part-time

Pay: From $14.50 per hour

Benefits:

• Employee discount

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Holidays
• Weekend availability

Ability to commute/relocate:

• San Antonio, TX 78217: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Computer skills: 1 year (Required)

Work Location: One location

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