Job description

Job Summary: The Recovery Mentor provides support and directs services to adults enrolled in the Program from the Residential, Detox, and Outpatient Programs. The Recovery Mentor supports clients through multiple venues of contact to provide advocacy, provision of transportation and referrals to community-based resources, as well as facilitating classes, support groups and other group activities.

Essential Functions: Recovery Mentors responsibilities include but are not limited to:

1. Participates and provides recovery coaching to people involved with BestCare Treatment Services through the following methods:

a. Telephone contact with clients

b. Provides client transportation

c. Provides recovery coaching for clients during activities

d. Makes home visits on a limited basis

e. Supervises sober housing as needed

2. Assists prep and clean-up for evening groups

3. Provides individual, couples, and family support

4. Attends program and all staff meetings as well as weekly supervision meetings

5. Provides direct support to detoxing clients as needed

6. Provides direct support to clients as they transition from detox to outpatient services

7. Works with the Supervisor to design and implement education, referral, and parent components of the program

8. Helps to facilitate classes and support groups along with group activities to ensure that they are sufficiently supervised and run smoothly

9. Maintains case notes of client contact

10. Completes attendance sheets, required report forms, and report client participation to Supervisor

11. Maintains a personal recovery program, if appropriate, as well as models recovery-appropriate behavior

12. Any additional duties as assigned by the Director or Supervisor

Qualifications:

Education, Certifications, Licensure

· High School diploma or equivalent

· Current CRM or PSS certification required or must apply within the first three months of employment and receive the certification within 6 months of the application

· Must maintain a valid Oregon Driver License or obtain one upon hire and be insurable under the organization’s auto liability coverage policy

Experience

· Familiarity with substance-abusing population and people with disabilities

· For individuals recovering from the disease of addiction, must have maintained continuous sobriety for the previous one (1) year at the time of hire (temporarily reduced from 2 years to 1 year recovery)

Competencies:

· Knowledge of alcohol and drug addiction and detoxification; community resources and recovery programs

· Knowledge of and ability to demonstrate a strong harm-reduction approach

· Ability to work with the treatment team to maintain a healthy treatment milieu

· Proficiency in MS Office 365 (Word, Excel, Outlook), databases, virtual meeting platforms, internet, and ability to learn new or updated software

· Strong interpersonal and customer service skills

· Ability to communicate clearly, concisely, and effectively, both orally and in writing

· Ability to maintain documentation in the Electronic Medical Records (EMR) platform

· Ability to work effectively and respectfully in a diverse, multi-cultural environment

· Ability to work effectively, both independently and as a positive, collaborative team member

· Ability to function effectively and use good judgment in crisis situations

· Ability to maintain strict confidence as required by HIPAA, 42 CFR, and Oregon Statutes

· Ability to build and maintain positive relationships

· Bilingual in Spanish/English preferred but not required

Physical Demands:

The physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing this job, the employee is regularly required to reach with hands and arms. The employee is frequently required to stand, walk, and use hands to handle, feel or operate objects or controls. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; and talk and hear. The employee must occasionally lift and/or move up to twenty (20) pounds. Specific visions abilities required by this job include close vision and the ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position requires the employee to dress in a professional manner that meets the standards for attire at BestCare or per department- or job-specific requirements.

Job Type: Full-time

Pay: $19.00 - $24.93 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Ability to commute/relocate:

• Bend, OR: Reliably commute or planning to relocate before starting work (Required)

Shift availability:

• Day Shift (Preferred)

Work Location: In person

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