GENERAL PURPOSE:

The Recreation Superintendent performs responsible work supervising the operations of the assigned recreation facility and other related work for a specific division as required for the City’s Parks and Recreation Department. This position includes planning, organizing, and directing the operating and marketing activities of the assigned facility, training of subordinates, and oversight of administrative functions. This work is performed under general supervision – the incumbent normally receives little instruction on routine work and general instruction on new projects and assignments; work is reviewed periodically with primary feedback given with final results. Work is reviewed through observation, reports, and results achieved.

ESSENTIAL FUNCTIONS:

NOTE: The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position or to reasonably accommodate individuals with disabilities.

Provide exceptional customer service by consistently setting high standards and maintaining overall responsibility for venue, events, and programs.

Market and promote the facility, and maintain and manage social media presence.

Plan and execute community events, programs, venue rentals, and other related activities.

Set sales targets, actively seek marketing opportunities, and proactively sell the venue/facility/programs to new residents and clients to promote growth and increase revenues.

Ensure long and short-term goals are set and achieved for revenues, expenditures, customer satisfaction and merchandising, seek productivity and cost savings opportunities, and monitor sales trends.

Manage and train recreational facility staff, contractors and other service providers, and ensure all staff receive adequate training, materials, supplies and equipment to successfully perform job duties, and ensure all applicable state and federal laws and City policies and procedures are followed.

Oversee administrative functions including, but not limited to, scheduling, payroll, and performance evaluations.

Oversee and assist in day to day cash management processes including, but not limited to, processing and tracking payments for venue rentals and program registration, cash management practices, balancing cash register and cash receipts, and making daily bank deposits.

Perform related management and analysis of information including administration of the contracts, analysis of sales activity, budget management, client contracts, invoices and related paperwork, and maintaining an up to date client and preferred vendor database.

Work cooperatively with other City departments to schedule activities in coordination with other City events and activities to maximize use of the venue and surrounding City facilities.

Perform other work as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES:

Working knowledge of departmental and municipal rules, regulations, policies, and procedures.

Working knowledge of the best practice for event and venue management.

Working knowledge of merchandising practices, visual display, inventory control, and organization of storage.

Working knowledge of occupational hazards, safety rules, and practices and the ability to transmit such knowledge to subordinates.

Working knowledge of basic accounting principles for retail applications.

Skill in compiling data and in preparing comprehensive and coherent reports, correspondence, graphs, charts, presentations, and spreadsheets.

Skill in conducting and analyzing research, critical thinking and problem solving.

Skill in the use of modern office technology and the ability to adapt to implementation of technology updates and improvements.

Skill in multitasking, establishing work priority independently, and working with shifting priorities and deadlines.

Skill in general management and team development.

Ability to provide exceptional customer service and resolve customer inquiries and complaints

Ability to manage cash, balance cash, check and credit card receipts to register receipts, and make daily deposit.

Ability to make critical and difficult decisions with some direction that conform to the policies and procedures of the City and the Department.

Ability to establish and maintain effective relationships with employees, supervisors, city officials, and the general public.

Ability to communicate information tactfully and impartially, both in person and in writing with all staff, city officials, and the general public.

Ability to demonstrate proficiency in the City of Winter Park Core Competencies.

Ability to understand and follow oral and written instructions and keep accurate records.

This position is performed with working knowledge – the incumbent has ability to recall and apply important and commonly-used information from relevant source documents or information in a particular subject field.

MINIMUM QUALIFICATIONS:

Bachelor’s Degree, supplemented by a minimum of five years of supervisory or management experience in the public or private sector.

An equivalent combination of education, training and experience, which provide the necessary knowledge, skills and abilities and other competencies required for the position may be considered.

CERTIFICATIONS, TRAINING, SPECIAL REQUIREMENTS:

Possess and maintain a valid State of Florida Driver’s License, Class E or higher.

Aquatics

Must maintain the following certifications: Lifeguarding with CPR/AED for Professional Rescuers, First Aid, and Bloodborne Pathogens, First Aid/CPR/AED Instructor, Lifeguarding Instructor, Water Safety Instructor, Water Safety Instructor Trainer, Certified Pool/Spa Operator, and First Aid/CPR/AED Instructor.

Note: All certifications must be current at the time of application and must be maintained as a condition of continued employment.

OTHER REQUIREMENTS:

Physical

This is medium work requiring the exertion of 50 pounds of force occasionally, up to 25 pounds of force frequently, and up to 10 pounds of force repetitively to lift, carry, push, pull, and reposition objects.

Ability to traverse about a variety of city facilities/jobsites, with or without reasonable accommodation.

Ability to ascend/descend stairs, scaffolds, and ladders.

Ability to remain stationary at jobsites for extended periods of time and repetitively operate related equipment for repairs/maintenance.

Ability to manipulate objects, demonstrate small, precise movements, and operate necessary equipment such as small hand and power tools repetitively or continuously.

Environmental

Tasks may require frequent exposure to adverse environmental conditions including inclement weather, sun, extreme temperatures, odors, dirt and dust, loud noises, and hazardous chemicals, etc.

Sensory

Tasks require the manipulation of objects and demonstration of small, precise movements, the ability to detect and distinguish various features of one’s surroundings, and the ability to effectively communicate and exchange information with others.

Benefits Include:

• Medical
• Dental
• Flexible Spending Account
• Flexible Dependent Care Account
• Transportation Account
• Voluntary Life Insurnace
• Short Term Disability
• Critical Illness Coverage
• Vision
• Voluntary Legal Insurance
• Group Life and AD&D Insurance
• Long Term Disability (LTD)
• Paid Time off
• Long Term Medical
• On-site Wellness Clinic
• Wellbeing Program
• Bereavement
• Educational Assistance
• Employee Assistance Program (EAP)