Job description
Program & Position Summary: The Reengagement Specialist will work with Denver Public Schools, CYC Staff, as well as other nonprofit and service orientated agencies supporting youth with the goal of graduating high school. The Reengagement Specialist will help facilitate student enrollment and will provide support services so they can successfully obtain credits and/or graduate. The Reengagement Specialist is expected to contact over 1,000 youth who have left school, connecting with approximately 400 hundred out-of-school youth per calendar year, in order to help 55 youth return to school. The Reengagement Specialist tracks their outreach, enrollments, and case management using CYC’s data management systems. This position is a hybrid of working from home, working out in the community, and working from our Denver office. This position is full-time with benefits. Hourly salary is $20.68 and bilingual hourly salary is $20.92.
Essential Functions
- Make contact with high school students who have left school by outreaching via phone calls, text messages, emails, and home visits
- Quickly build relationships with each youth while ascertaining their interest in returning to school
- Help and engage each youth in a school exploration process to find appropriate schools where they might return
- Address barriers for each youth by connecting them with community service providers so that they may focus on school
- Work to get youth through school registration processes by helping with paperwork, as well as obtaining any necessary documents such as birth certificates, transcripts, etc.
- Provide follow up case manage for students for one full year following enrollment in school
- Case management services include twice per month contact with students and continued individualized support to ensure their ongoing success and eventual graduation
- Track all students’ progress within CYC’s database and other spreadsheets
Commitment to Organizational Culture and Values
- Commit to operate within a framework that centers CYC’s organizational values of growth, inclusion, integrity, excellence, and community.
- Contribute to an inclusive and equitable work environment and provide inclusive and equitable services to the community. This includes demonstrating:
- A commitment to learn and engage in anti-oppression trainings and conversations; including a willingness to unpack personal biases and identities.
- The ability to put anti-oppression framework into practice within specific role at CYC; including a willingness to interrupt systems of oppression to create more equitable, inclusive environments for staff, AmeriCorps members, and students.
- The ability to cultivate inclusive and equitable relationships with students, staff, AmeriCorps members, and community members with varied identities and life experiences.
- A desire to share the organizational responsibility of creating an environment that supports anti-oppression accountability.
Other Duties
- Attend and participate in staff meetings as required
- Speak on behalf of the organization when appropriate
- Attend relevant community and school meetings
- Run errands as needed using personal transportation
- Perform other duties, responsibilities, and special projects as assigned
- Complete required training courses as assigned by CYC
Knowledge, Skills, and Abilities
- Computer skills in Microsoft Word and Excel with an emphasis on the ability to create spreadsheets and tables in order to capture data in a useful and intelligible manner
- Excellent written and oral communication and interpersonal skills
- An ability to work independently and remain organized in multiple settings, while simultaneously keeping track of the results achieved for each youth
- Experience and comfort working with youth as well as their families and support networks as it relates to education
- An ability to “change gears” and work collaboratively with internal staff and external partners
- Advocacy skills, which encourage and promote education and returning to school
- An ability to find and stay informed about beneficial resources for youth throughout the Denver-Metro community
- Knowledge of alternative, charter, traditional schools, and GED programs operating within Denver
- Appreciation of clear and appropriate boundaries with youth
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