Requisition No: 797969

Agency: Children and Families

Working Title: Regional Child Care Licensing Manager

Position Number: 60022576

Salary: 60,000 - 70,000

Posting Closing Date: 04/09/2023

This SES Child Care Licensing Manager serves the entire Southern Region including Miami-Dade and Monroe counties. The position oversees five Child Care Licensing Supervisors and a team of more than 40. SES positions come with excellent benefits including very generous and extremely affordable health, dental and supplemental insurance options, enrollment in the Florida Retirement System, nine paid holidays annually, one personal holiday annually and receives 22 annual leave and 13 sick leave paid days on day ONE of employment. Come join an energetic team and face paced environment!

Duties and Responsibilities

Planning, program development, monitoring, technical assistance, training, budgeting, contract and grant management, and general program management for the Southern Region Child Care Licensing Unit.

Act as chief spokesperson for the Child Care Licensing Unit

Development of region specific program standards; development of region performance review standards; development of region operation procedures, operational objectives; ensures that all programs comply with applicable provisions of state and federal laws, rules and policies.

Conducts meetings with Child Care Licensing office staff, child care providers, and attends mandated state-wide meetings.

Responsible for the provision of technical assistance to operations staff and the interpretation of programmatic policy to ensure compliance with accepted practice base on statue, rule and statewide district policy and procedure.

Monthly assesses regional budget and training needs.

Assists with the development of the Child Care Unit management plans, recaps and other reports submitted on a regular basis to headquarters.

Monitors operation activities to meet the goals of the strategic plan including specific performance measures to assure compliance with statewide goals and promote the Department's business plan.

Ensures that Child Care Licensing practices and services are consistent with applicable federal and state laws; state administrative code and best practices at the direction of the Office of Licensing.

Ensures effective communication with deaf or hard-of hearing customers or companions in accordance with the ADA and/or Section 504 and shall manage service records and report this data and any resources and/or training needs to the single point of contact.

Ensure that tracking system are developed and implemented in areas of responsibility. Utilizes automated systems available to assist in the management of assigned program area.

Provides accurate assessments of staffs strengths and weaknesses and identifies opportunities for improvement throughout the appraisal period and as part of the formal performance appraisal process.

Other duties as assigned. This position will serve as the official Single Point of Contact, which is designated to coordinate the provision of auxiliary aids and services to the deaf or hard of hearing. The position will be responsible for the following:

1. Collect data on the effectiveness and appropriateness of the auxiliary aid or service provided and the performance of the interpreter provided on the Customer Feedback Form.

2. Keep records of the appropriate auxiliary aides and services on the Auxiliary Aide/Services Record as each service is provided.

3. Complete Self-Assessment Tool to evaluate DCF’s operational performance in providing appropriate auxiliary aids and services to deaf or hard of hearing persons and to identify methods to improve the provision of such auxiliary aids and services.

4. Assist designated DCF Personnel with any concerns, grievances or complaints raised by deaf or hard of hearing Customers or Companions regarding effective communication as soon as reasonably possible, with a goal of resolving all matters raised while the Customer and/or Companion is in a DCF Direct Service Facility.

5. Communicate with ADA/Section 504 Coordinators concerning services to deaf or hard-of- hearing Customers or Companions and summaries of these meetings shall be provided to the Independent Consultant; Manage service records and report the data and any resource and/or training needs to the designated ADA/Section 504 Coordinator (Civil Rights Officer).

Knowledge, Skills and Abilities

Officer).

7. Knowledge, skills and abilities, including utilization of equipment, required for the position: Knowledge of basic management

principles and practices. Knowledge of the methods of data collection and analysis. Ability to communicate effectively. Ability to

establish and maintain effective working relationships with others. Ability to understand and apply applicable rules, regulations, policies

and procedures relating to operational and management analysis activities. Ability to collect, evaluate and analyze data to develop

alternative recommendations, solve problems, document work and other activities relating to the improvement of operational and

management practices. Ability to conduct fact-finding research. Ability to work independently. Ability to organize data into logical

format for presentation in reports, documents and other materials. Ability to utilize problem-solving techniques. Ability to plan, organize

and coordinate work assignments.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.