Job description

Position Title: Residential Assistant

Supervisory Responsibilities: None

Reports to: Weekday & Weekend Supervisor

FLSA Classification: Non-Exempt

Position Summary: The Residential Assistant provides direct support services to residents and oversees the daily operations of the shelter program. These are On Call positions for staff coverage in the event of gaps in scheduling. Grassroots Crisis on call positions must be able to work a mandatory minimum of 2 shifts per month in order to remain as active employment status.

Company Rewards:

$250 Hiring Bonus for full completion of Onboarding and HR trainings!

$500 Retention Bonus after completion of the Grassroots’ 90-day Probationary period and with supervisor approval that all requirements have been met!

Shifts Available:

Weekend Overnight, Evening and Day Hours:

12:00am - 8:00am

4:00pm - 12:00am

8:00am - 4:00pm

Primary Responsibilities:

· Provides direct support services to shelter residents

· Oversees resident activities

· Accepts donations from the community

· Documents resident activities and issues for follow up in the shelter log

· Ensures that residents have needed supplies

· Reconciled the petty cash at the beginning and the end of the shift

· Performs regular security checks throughout the building

· Assists with shelter intakes

· Facilitates client carrying out their chores

Secondary Responsibilities:

· Assists with training and orientation of new staff

· Assists in the serving of meals and clean-up after meals as needed

· Participates on special committees as requested by the supervisor or Executive Director

· Other duties as assigned

Agency-wide Responsibilities

· Participates in supervision, in-service training, and staff meetings

· Maintains good working relationships with co-workers and positively contributes to group morale

· Completes all administrative duties including time sheets, leave requests, etc.

· Participates in special task forces, committees, or special projects as needed

· Uses appropriate channels of communication to resolve conflicts with other staff

· Interacts with staff, clients, and visitors in a professional and courteous manner

Education and Experience:

· AA degree and 1 year of experience in human services or related field required

· Possession of a valid driver’s license required

· Knowledge of homelessness issues a plus

Skills and Abilities:

· Ability to work as a team member with other staff

· Positive communications skills

· Supportive counseling skills

· Conflict resolution skills

· Ability to make reasonable decisions in crisis situations

Work Conditions:

· RAs share office and desk space.

· Holiday coverage may be required.

· Hours can vary depending on coverage needed.

· Overnight travel is not required.

Job Type: Part-time

Pay: $18.00 per hour

Schedule:

• 8 hour shift
• Evening shift
• Holidays
• Night shift
• On call
• Overnight shift
• Weekend availability

Ability to commute/relocate:

• Columbia, MD 21044: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Mental health: 1 year (Required)
• Substance Use Disorder: 1 year (Preferred)
• Conflict resolution: 1 year (Preferred)
• Patient monitoring: 1 year (Preferred)

License/Certification:

• CPR Certification (Preferred)

Shift availability:

• Overnight Shift (Required)
• Night Shift (Required)

Work Location: One location

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