The Business Associate is a senior level position responsible for the overall administrative activities of a business. These tasks may include managing external audits, business continuity activities or addressing regulatory issues. The Business Associate may coordinate and manage activities such as the tracking of business financials, employee headcount and other administrative needs as necessary. May manage ad hoc projects as requested.

Responsibilities:

• Drive administrative, operational, reporting and quality improvements through partnership with internal teams.
• Manage financial control by applying a comprehensive understanding of the department Profit & Loss (P&L), including appropriate forecasting, accruals, client allocations, the impact of capitalization, recovery and fixed price contracts in order to improve operational efficiency and productivity.
• Responsible for all cross product technology, regulatory and administrative duties in conjunction with the team, including financial, staffing, quality, risk and regulatory matters.
• Execute vendor management activities, including ensuring legal requirements are met and coordinating contract negotiation and processing.
• Provide oversight of the Business Critical Milestone Reporting process and other reporting processes to ensure quality, efficiency and accuracy.
• Ensure headcount is accurate, real estate is inventoried and planned, and onboarding and termination of resources are managed.
• Work with Technology leadership to support the Workforce strategy as well as the Communication strategy for the Business Function.
• Enhance and monitor business management routines and disciplines for your team’s compliance with corporate policies.
• Conduct analyses to drive further insights and promote continuous process improvement to best practices for the team.
• Work with Business Managers to ensure clear and timely reporting of new and emerging business management issues to senior management.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Other administrative duties and ad hoc projects, as necessary
• Liaise with Finance, Technology, Risk and Control, PMO, HR, Vendor Management and other Business Office teams to build and maintain the appropriate supporting infrastructure for business management.

Qualifications:

• 6-10 years of experience in a financial services role
• Communications or marketing experience preferred
• Demonstrated working knowledge of financial services industry
• Consistently demonstrates clear and concise written and verbal communication skills

Education:

• Bachelor’s Degree/University degree or equivalent experience
• Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

• Assist Chief of Staff in effective management of the senior manager’s organization in the areas of budget and forecast, headcount, contracts, project management and reporting.
• Review requests to add resources and ensure requests are within the budget. Review actuals and resolve discrepancies.
• Assist in Contract Execution - ensure the appropriate process is being followed for new SOWs and partner with the managers, vendor and procurement to get approvals and contracts executed.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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