• First-class compensation
• Superior benefits
• Career progression
• Professional development

• Oversees all mitigation and EMS based services
• Leads daily “Stand To” meetings
• Manages equipment and consumables inventory
• Manages Mitigation fleet/vehicles
• Monitors performance data; anticipating, preventing and solving problems
• Provides training and direction to mitigation and contents cleaning personnel
• Directs and ensures proper coordination of all Mitigation Department administrative affairs
• Determines feasibility of work, based on insurance coverages and nature of damages
• Inspects job sites to establish initial scope of work, confirms with insured and adjusters
• Assists in the recruitment and qualifying of subcontractors and vendors
• Reviews all projects in order to ensure quality of work
• Leads all operational sales activities
• Assists in the recruitment and onboarding of Mitigation personnel
• Fields customer questions & concerns, resolving all issues, working with appropriate staff
• Builds relationships with field adjusters, commercial business clients and other referral partners
• Writes EMS related estimates and scope of work as needed
• Representing the company at industry events and associated groups as required

• High school diploma or equivalent
• At least two years of related experience

• 2-7 years experience as a Mitigation Project Manager and/or related experience in the insurance restoration Industry
• IICRC certifications in Water, Fire and Mold restoration
• Project Management related certifications and/or training

• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent sales and customer service skills
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Strong analytical and problem-solving skills
• Strong supervisory and leadership skills
• Ability to prioritize tasks and to delegate them when appropriate
• Ability to function well in a high-paced and at times stressful environment
• Proficient with Microsoft Office Suite, G Suite or related software

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.