Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

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  Handle incoming customer calls from the CSC and other parts of the company; or, call back customers placed on the customer cancel call-back list
• Have a good working knowledge of operating systems, service programs & pricing, and general pest control practices
• Retain customers through effective de-escalation of issues, and efficient/creative problem solving
• Understand and utilize approved resolution pathways available to save customers
• Work professionally and collaboratively with other functions as needed to resolve issues and save customers
• Document all save attempts and administer any cancellations in the proper systems
• Exhibit a high level of autonomy, initiative, collaboration, creativity, tenacity, resilience, and diplomacy
• Rebuild and reinforce positive working relationships with customers

What do you need?

• High School Diploma or GED
• 2+ years of sales/selling experience preferred
• 2+ years of service industry experience preferred
• Strong attention to detail and willingness to learn
• Excellent organization and time management skills
• Must have and express a sense of urgency when dealing with client and partner concerns.
• Must have excellent verbal and written communication abilities.
• Able to work 40+ hours per week including Saturday’s as needed
• Must pass pre-employment background screen
• Must possess a valid driver’s license and pass motor vehicle record search

Why Choose Rentokil?

A career with Rentokil is a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance and we love to promote from within. We offer competitive pay on a bi-weekly pay schedule (weekly in NY & CT) and many of our roles offer performance incentives.

Below you'll find information about some of what Rentokil North America has to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits when they meet certain criteria.

Click here to read more about our Total Rewards Program which includes:

• Professional and Personal Growth
• Multiple avenues to grow your career
• Training and development programs available
• Tuition Reimbursement benefits (for FT Colleagues)
• Health and Wellness
• Health benefits including Medical, Dental, Vision, and Life Insurance with no waiting period
• Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
• Savings and Retirement
• 401(k) retirement plan with highly-competitive company-matching contributions, holiday savings club, and more
• Work-Life Balance
• Vacation days & sick days
• Company-paid holidays & floating holidays
• A company mindset that prioritizes health, safety, and flexibility

We are looking for individuals who want to make a difference where our customers live and work. Is that you?

Want to hear Colleague feedback on what it's like to be on our team? Check us out on Glassdoor! Glassdoor - Rentokil North America

Rentokil North America is a Drug-Free Workplace

Rentokil North America is an equal opportunity employer with a commitment to equality in every aspect of employment. As we expand, we are focused on building a foundation of diverse talent and equality in all areas of our workforce. All qualified applicants receive equal consideration, regardless of race, gender, sexual orientation, religion, ethnicity, national origin, veteran status, or disability.

Link to Federal employment poster:

• English Version – Revised November 2009
• Spanish Version – Revised November 2009

Pay Transparency Nondiscrimination Provision

• English (Formatted)
• English (Unformatted)
• Spanish