Retirement Benefits Processor - Bothell WA

Full Time
Bothell, WA 98011
Posted
Job description
Retirement Benefits Processor

Position Summary
The Retirement Benefits Processor performs technical and administrative duties associated with the processing and verification of participants' retirement benefit inquiries and applications in accordance with Company policies, regulatory requirements, and plan guidelines.
"Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role."

Location: 11724 NE 195th St #300, Bothell, WA 98011

Compensation: $22.00 – 24.00 per hour depending on experience
“Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401k plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.”

Key Duties and Responsibilities:
  • Process retirement benefit applications, verify the accuracy of the information, and research or investigate past service, related credits, and insurance deductions.
  • Respond to inquiries from participants, beneficiaries, and union representatives regarding retirement benefits.
  • Determine benefit eligibility and request the necessary documentation from unions, employers, and the Social Security Administration to expedite processing.
  • Initiate and prepare correspondence to participants, beneficiaries, employers, and others regarding general account information, retirement benefit history, and monthly retirement benefits.
  • Perform data entry and corrections to update members' information.
  • Update retirement data in the appropriate information systems.
  • Assist with special projects as requested by management.
  • Perform other duties as assigned.

Minimum Qualifications:
  • High school diploma or GED.
  • 1 – 2 years experience working in a professional environment.
  • Highly developed sense of integrity and commitment to customer satisfaction.
  • Ability to read, analyze, and interpret general business materials, technical procedures, benefit plans and regulations.
  • Ability to communicate clearly and professionally, both verbally and in writing.
  • Exceptional customer service skills.
  • Strong understanding of discretion and the appropriate handling of sensitive information.
  • Solid organization skills with an attention to detail.
  • Ability to calculate figures and amounts such as discounts, interest, proportions, and percentages.
  • Computer proficiency including MS Office tools and applications.
  • The best candidate will have experience with one or more of the following;
  • retirement plan administration
  • claims processing or claims adjusting
  • medical or welfare plan administration
  • contract review
  • processing payments
  • loan processing and/or review
  • Basic knowledge of health and safety regulations (e.g. HIPAA)

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records

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