Job description

For 35 years, Flagship Facility Services has offered a hassle-free total maintenance solution, that runs the gambit from fully integrated janitorial and facility maintenance services to single maintenance projects and on-call facilities technicians. We serve some of the world’s most demanding customers, from large international airports to some of America’s leading technology companies, as well as internationally recognized research institutions. Flagship is a privately held, highly diverse, rapidly growing organization, dedicated to providing a first-in-class customer and employee experience. With our high growth trajectory, driven by both organic growth and acquisitions, we are actively recruiting a strong Senior Accountant to join our team here in Southlake, TX.

Job Description

The Billing & Revenue Analyst provides support for the day-to-day billing operations for our facilities management business. This person has experience reviewing contracts and determining the appropriate requirements for billing customers. They have worked with data from source systems including time and attendance, general ledger, expense reporting and have the analytical and excel skills required to analyze the data and determine billing line items for the invoices. This person will also have ERP experience creating invoices within a top tier ERP system. This role will be handling time & materials billing as well as fixed and scheduled services. Ideally, this person has experience in the facility management industry or doing billing for a professional services business model. You will need to leverage your technical expertise in financial systems as well as Microsoft Excel and other software applications to assist you in your billing and revenue responsibilities, as well as preparing all necessary supporting documentation. You are meticulously organized and you should have well developed interpersonal and communication skills with ability to build relationships, meet deadlines and “get things done”. We are looking for high-character individuals that are driven to be the best at what they do. They need to be internally motivated, highly coachable, and have a passion for service excellence. We need a team player who is not afraid to push the envelope in service of debunking the status quo and driving the organization toward innovative solutions to complex problems. We want someone that thrives in a fast paced, roll up your sleeves office environment! This is a very visible role with a direct line to the senior leadership of our facilities management division.

Key Areas of Responsibilities

• Review customer contracts and summarize all the billable elements
• Set up processes for collecting all of the information and support for each billable element
• Setting up invoices templates and entering invoices, sales orders and other billing-related documentation into the ERP environment
• Pulling together the detailed support for all billable invoices including but not limited to time and attendance hours, contractual bill rates, vendor invoice support, expense reports and other information as necessary
• Actively communicating with the Controller, finance team, and senior operations leadership as to the status and timing of variable and fixed billing, issues related to billing, changes in billing, etc.
• Interact with the customer to ensure all invoices have the proper support and resolve any questions they may have related to the billing
• Work with the AP team to organize billable invoices and develop processes to ensure all support required for billing is present in the billing packagge
• Ad-hoc projects as necessary related to revenue and billing analysis
• Work with the accounting team to ensure all necessary revenue accruals are done timely for the month-end close

Education, Experience & Requirements

• CPA Preferred
• Strong analytical skills and extreme attention to detail
• Experience reviewing customer contracts and determining appropriate billing based on the contract terms
• Exceptional understanding of best-in-class billing processes
• Exceptional Excel and Word skills– comfortable with pivot tables, sumifs, vlookups and match
• 5+ years’ experience in related billing roles.
• Experience with billing in the facility management industry or professional services industry
• Experience with T&M billing utilizing a top tier time and attendance system (Kronos/WFD preferred)
• Ability to communicate clearly within all levels of organization.
• Experience with revenue and AR modules of a top tier ERP system
• Team player with ability to meet deadlines.
• Service focused and sense of urgency with both internal and external customers.

Job Type: Full-time

Pay: $75,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Physical setting:

• Office

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Southlake, TX 76092: Reliably commute or planning to relocate before starting work (Required)

Work Location: Hybrid remote in Southlake, TX 76092

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