Job description
Position Information
Posting Number
20112661
Position Title
Coordinator of Revenue Generation #496233
FTE
1.00
Position Type
Staff
Department
Athletic Development
Position Summary Information
Job Summary/Basic Function
Who We Are:
Lamar University is a diverse and accessible global university for life-long learners with a passion for broad-based community engagement. As a vital contributor to the socioeconomic wellbeing and resilience of the Gulf Coast region, our expertise is recognized locally and beyond. Lamar University is home to more than 17,000 students and is among the fastest growing Texas colleges and universities. LU is a member of The Texas State University System, which is the first higher education system of Texas and maintains the lowest average tuition and fees of any university system in Texas. With more than 100 degree options and a community that cares, Lamar students are always proud to be Cardinals.
Lamar University is committed to fostering a culture of diversity where students, faculty and staff of all backgrounds can learn, work, and serve.
About This Role:
Lamar University is looking to hire a candidate for an exciting opportunity to work in various athletic events as the Coordinator of Revenue Generation. Preferred candidates are friendly with a professional demeanor who can coordinate daily operations of the Ticket Office with great organizational and customer service skills. The position is a valuable member of the athletic staff. The position will have a dual report to the Senior Associate AD/CFO and to the Assistant AD for Ticket Sales.
Position Responsibilities:
- Establishes and Implements procedures for sale and distribution of athletic event tickets in accordance with established rules and regulations of Lamar University, Southland Athletic Conference, NCAA and Texas State University System.
- Under the supervision of the Assistant Athletic Director of Ticket Sales & Service responsible for the daily operation of the Ticket Office. Additionally, hire and train part-time game day ticket sellers and scanners.
- Maintains accurate ticket operation records, which are subject to audit at any time. Regularly reviews the records to ensure their accuracy and compliance with established recording procedures.
- Responsible for telephone inquiries and sales of tickets handled by the Ticket Office.
- Maintains accurate Ticket Office records, which are subject to internal and external audits at any time.
- Responsible for preparation of ticket sales reports to be used in Individual game settlement reports, recording and depositing funds in a timely manner and for maintaining exceptional customer service.
- Help the ticket sales department exceed its annual attendance and revenue goals.
- Assist in management of game day operations, special events, and everyday operations of the Athletic Department.
- Manage all Ticket Office responsibilities for assigned sports including staffing and cash and attendance reconciliations.
- Assist Assistant AD of Ticketing in preparation and game-day management of Football, Men’s Basketball, Women’s Basketball, Baseball, Softball, Soccer, and Volleyball.
- Manage general will call and solving customer service related issues and oversee student-athlete and recruit complimentary ticket distribution.
- Assist in printing and distribution of season and single game tickets and maintain relationships with existing clients to ensure long-term partnerships.
- Distribute season ticket, group, and individual ticket information to existing and potential clients.
- Handle questions regarding individual tickets, season ticket plans, and group outings.
- Make outgoing calls and contacts in order to generate new sales and attract new companies/fans and sell individual tickets, season ticket plans, and group outings for various University events and all events held at Provost-Umphrey Stadium, the Montagne Center and other athletic venues.
- Work home athletic events as needed. Weekend and night shifts are occasionally required.
- Maintain accurate records in ticketing & CRM systems.
- Assist in database management, email marketing, and performance analytics and with marketing and sales events on campus and in the local community.
- Assist In special usage of luxury suites on a game-by-game basis.
- Expected to successfully collaborate with a number of on-campus entitles working on behalf of athletics (I.e. Marketing/Communications, Printing Services, Advancement Services, Alumni Association, Procurement Services, etc.)
- Be familiar with the fundraising software and help maintain Bud Leonard Athletic Fund and athletic donor database and records.
- Assist with budget management and recommendations as well as monitor expenses accordingly.
- Coordinate the forwarding of checks and cash to the University Development office for accurate reporting of all financial records.
- Provide a positive and professional presence In the community.
- Perform other responsibilities and duties as assigned.
Benefits:
At Lamar University one of the ways we show value to our team members is by offering the following perks:
- Health, dental & vision insurance
- Life insurance
- State of Texas Retirement plans
- Tuition covered at 100% for employees, spouses and/or eligible dependent
- Paid time off – vacation, sick, and holidays.
Minimum Qualifications
Minimum Qualifications
- Bachelor degree required
- 1-2 years of experience, college athletics experience preferred
Key Competencies:
- Excellent organizational and filing skills required
- Experience with Microsoft Office required
- Knowledge of Ticket Software CRM
- Must possess an ability to maintain effective working relationships with others
- Come to work in a timely and predictable manner
- Able to tolerate stressful situations
Physical Requirements: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; may be required to lift moderate amounts of weight of 10 lbs.; setting up events.
Job Conditions: Work is performed primarily in a standard office environment with possible evening and/or weekend times.
EEO Statement
Lamar University is An Equal Opportunity Employer
Veteran's Preference Statement
Lamar University is proud to provide employment preference to veteran applicants in accordance with Texas SB 805, Section 657.003.
Preferred Qualifications
Security Sensitive Statement
This position is security-sensitive and thereby subject to the provisions of the Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information.
Salary
Commensurate
Work Hours
Posting Date
05/03/2023
Close Date
Open Until Filled
Yes
Special Instructions
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