Risk Management Insurance Services Coordinators
Full Time
Houston, TX 77024
Posted
Job description
At Memorial Hermann, we're about creating exceptional experiences for both our patients and our employees. Our goal is to provide opportunities for our diverse employee population that develop and grow careers in a team-oriented environment focused on patient care.
Every employee, at every level, begins their journey at Memorial Hermann learning about the history of the organization and its established culture built on trust and integrity. Our employees drive this culture, and we want you to be a part of it.
Job Summary
Position is responsible for diverse insurance and risk transfer/risk retention duties attendant to the management of the system's self-insured captive insurance, physician insurance, and commercial insurance programs that requires independent analysis, interpretation of data, and application of industry best practices and procedures. Reports to: System Director, Insurance & Enterprise Risk Management. Job Description
Minimum Qualifications
Education: Bachelors Degree in Business Admin; Risk Management, Insurance or comparable discipline preferred.
Licenses/Certifications: Risk, Insurance or Claims certification or licensure preferred
Experience / Knowledge / Skills:
Principal Accountabilities
Every employee, at every level, begins their journey at Memorial Hermann learning about the history of the organization and its established culture built on trust and integrity. Our employees drive this culture, and we want you to be a part of it.
Job Summary
Position is responsible for diverse insurance and risk transfer/risk retention duties attendant to the management of the system's self-insured captive insurance, physician insurance, and commercial insurance programs that requires independent analysis, interpretation of data, and application of industry best practices and procedures. Reports to: System Director, Insurance & Enterprise Risk Management. Job Description
Minimum Qualifications
Education: Bachelors Degree in Business Admin; Risk Management, Insurance or comparable discipline preferred.
Licenses/Certifications: Risk, Insurance or Claims certification or licensure preferred
Experience / Knowledge / Skills:
- A minimum of four (4) years experience in an insurance, claims, or risk management industry role
- Proficiency in Microsoft Office Suite
- Ability to perform diverse duties that involve independent analysis, interpretation of data, demonstrated appropriate judgment, and independent initiative in the application of established procedures
- Excellent oral and written communication skills
- Effective time management and organization skills
- Requires excellent collaboration, customer service, and listening skills
- Must be detail-oriented, have ability to multi-task, and prioritize competing demands
- Demonstrates commitment to the Partners-in-Caring process by integrating our culture in all internal and external customer interactions; delivers on our brand promise of "we advance health" through innovation, accountability, empowerment, collaboration, compassion and results while ensuring one Memorial Hermann.
Principal Accountabilities
- Performs a diverse array of insurance and risk transfer/risk retention services for the insurance services division of Risk Management, including working both under supervision and independently to support a variety of insurance and risk transfer programs.
- Applies technical insurance knowledge and skills to respond to general policy coverage inquiries, development of reports, to conduct insurance coverage reviews and complete insurance applications.
- Triages insurance services issues and inquiries both independently and in collaboration with system director to determine best course of action.
- Coordinates renewal process for expiring policies, including interacting with policy holders.
- Enters and extracts insurance coverage and claims data for development of reports and for actuarial analysis.
- Coordinates the documentation requirements in support of the filing of all insurance claims and proofs of loss.
- Works collaboratively with other service areas of Risk Management.
- Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
- Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
- Other duties as assigned.
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