River's Edge Resort

Position Purpose:
Experience appreciated. Training available for hard working individual with appreciate for cleanliness and attention to detail. Responsible for daily cleaning functions of rooms and public buildings. Works at the direction of the Housekeeping Manager.

EXAMPLE OF DUTIES:
ESSENTIAL FUNCTIONS

• Check cart for supplies, stock as needed.
• Greet guests immediately with friendly/sincere acknowledgement.
• Strip dirty linens / towels and remove used amenities from room/suite.
• Clean rooms/ suites, as assigned, which includes: making beds, cleaning bathrooms, dusting, vacuuming and washing windows / tracks. Reports rooms as clean and available. Reports maintenance deficiencies in order to maintain room in compliance with hotel standards.
• Replenish linen and guest amenities.
• Clean balconies, if applicable.
• Respond to special requests by guests (such as providing extra amenities or service time requests).
• Ensure room/suite complies with brand standards

SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a
combination of the following supportive functions, with the percentage of time performing each
function to be solely determined by the supervisor based upon the particular requirements of the
company.

• Provide customer service to guests, including information about hotel services, activities and local attractions.
• Assist co-workers, as requested.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain
and demonstrate that he or she can perform the essential functions of the job, with or without
reasonable accommodation.

o Physically able to move large objects such as: carts, large bags of linen, ironing board.

o Physically able to operate cleaning equipment such as: vacuum cleaners, brooms, spray bottles

o Ability to read and recognize room/suite numbers.

o Ability to communicate effectively with guests and associates

o Ability to learn, follow and enforce standards for cleanliness.

o Ability to follow all safety procedures/standards and able to recognize and act in emergency situations.

NOTICE:
The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition,
this is a hospitality business and a hospitable service atmosphere must be projected at all times.
Upon employment, all associates are required to fully comply with JL Hospitality Management
rules and regulations for the safe and efficient operation of hotel facilities.

JL Hospitality Management, LLC is an equal opportunity employer. JL Hospitality Management, LLC does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.