Job description

JOB OVERVIEW

We are looking for a Sales Assistant to support the team in executing sales. We have a growing demand for our products and need support to carry out sales from existing or new customers from A-Z.

PRIMARY RESPONSIBILITIES

• Support the sales team in operations and generating consistent sales
• Work with the Compliance team to ensure potential sales/clients are cleared and vetted properly and that necessary forms are filled out
• Assist in generating new sales from existing or new customers
• Work with designers, production team, and research and development team on putting together a selection of products to offer to clients
• Create invoices, proformas, or special orders and proactively communicate with the finance and inventory team regularly
• Work with the logistics team to process shipping
• Communicate with clients regarding their invoices and collect payments as needed
• Work with the after-sales team for both jewelry and watch repairs, communicate those updates/estimates to clients, and process end payments/shipments once completed
• Assist clients and ensure customer service exceeds expectations

JOB REQUIREMENTS

• Must be able to work full-time and in-office
• Must be open to working in a flexible schedule, including most holidays and weekends
• 3+ years of relevant experience is preferred in jewelry or high-end luxury but is not required
• Strong understanding of customer service needs, attributes, and expectations. Ability to establish and maintain effective relationships with customers.
• Warm, welcoming personality with a passion for people and relationships
• Excellent English verbal and written communication skills
• Excellent organizational skills with a high commitment to quality work
• Good project management skills
• Strong analytical and problem-solving skills
• ​​Ability to work in a fast-paced, tight-knit environment
• Self-motivated team player with a “winning” attitude
• Must be computer and internet savvy; MS Office experience is required
• Additional language skills are a plus

If this sounds like you, we would love to hear from you.

Job Types: Full-time, Part-time

Pay: $60,000.00 - $80,000.00 per year

Schedule:

• Holidays
• Weekend availability

Ability to commute/relocate:

• New York, NY 10022: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you currently based in New York?

Work Location: In person

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