Job description

Are you someone who VALUES HEALTH, WELLNESS & enjoys making a POSITIVE IMPACT in people's lives? Do you want to get your foot in the door of a BRAND NEW & FAST GROWING wellness franchise concept with UNLIMITED OPPORTUNITY TO GROW WITHIN THE COMPANY? Then you are in luck!

Beem Light Sauna is a clean & modern infrared sauna studio in the heart of Birkdale Village, whose mission is to improve people's daily lives using innovative and non-invasive wellness solutions. Our current "Beem Team" is exceptionally hardworking, friendly, inviting, and SUPER FUN. If you want to work in a nice and friendly environment, work hard, have fun, and work well with others, this job is for you!

Preferred Experience:

• Sales - 1 Year

• Customer Service - 1 Year

The Wellness Sales Associate position is responsible for membership sales, customer service, and maintenance of a clean studio environment. We are looking for a reliable candidate who exhibits a strong moral fiber, possesses a positive attitude, and solid work ethic.

Primary Responsibilities:

• The Sales Associate is an ambassador in the community for beem™ Light Sauna and seeks to grow the brand through membership sales and other programs that drive revenue

• Understand and speak to the science, technology, and benefits of Infrared sauna, chromotherapy, Red Light therapy, and the value of having a beem™ Light Sauna Membership

• Responsible for greeting members and ensuring everything about their visit is outstanding

• Host studio events and community outreach programs

• Compliance and adherence to the beem™ Business Policies for daily site operations

• Contribute to a high-energy, fun, and engaged membership culture at the studio through promotions, events, and brand recognition

• Model our mission, vision, and values leading by example

• Have extensive knowledge of and promote products and services, selling packages/memberships, and sharing promotional opportunities

• Responsible for all lead management tasks required during shift

• Light cleaning and sauna ‘refresh’ between appointments

• Ensure that all front desk systems are followed such as proper member check-in, telephone inquiries (general and sales related), guest registration, cash handling, delinquent account procedures, customer care calls, change requests, new membership agreements, etc.

• Provide consistent, top-notch service and maintain the highest level of customer service in person and through external communication cycles and automated marketing systems

• Responsible for ensuring that the facility, suites, and rooms are clean, maintained, and operationally sound

• Genuine desire to help people to ensure members’ experiences are above and beyond therefore members will refer others and be brand loyal

• Attend all staff meetings to stay abreast of company news and to share new or pertinent information, offer suggestions or ideas for promotions, management, and organization of the studio

• Follow all company policies and procedures

• Project a favorable image of the company to promote its objectives and to foster and enhance public recognition

• Other projects and responsibilities may be added at the owner’s discretion, including administrative duties

Additional Wellness Sales Associate Job Duties:

• Maintain clean facility and studio appearance during operating hours

• Ensure the reception area, sauna rooms, restroom, and laundry room are cleaned/sanitized at all times and in full operating order

• Assist with turnover/cleaning of individual sauna rooms.

• Taking soiled towels, receiving and folding new towels, sanitizing + resetting sauna suites with towels in preparation for the next guests' appointments)

• Clean bathrooms and showers

• Maintain and organize the facility’s towel supply area

• Clean and maintain the back office and supply closet

• Remove trash and recycling daily

Candidate Should Be:

• Outgoing

• Team player

• Detail-oriented

• Willing to learn and grow in a team environment

Traits for Success in This Role:

• Willing to work in and promote a team-oriented environment

• Results-driven and motivated to meet or exceed sales targets

• Passionate about health and wellness

• Completely comfortable with the sales process both in person and over the phone

• Excellent interpersonal skills to ensure clear, effective communication with all guests and fellow team members

• Consistently show a positive attitude and take responsibility for own actions

• Good time management skills and the ability to multitask

Job Types: Full-time, Part-time

Pay: $12.00 - $18.00 per hour

Benefits:

• Flexible schedule

Shift:

• Day shift
• Night shift

Weekly day range:

• Weekend availability

Ability to commute/relocate:

• Huntersville, NC 28078: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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