Job description

POSITION TITLE: Sales Associate

DEPARTMENT: Retail Stores

REPORTS TO: Store Manager/Assistant Manager

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POSITION OBJECTIVE

Under the direction of the management team, Sales Associates work in a branded retail business that provides excellent service and standards, and America’s best brands in intimate apparel, as well as our iconic Champion and Hanes activewear lines. Sales Associates bring life to our Vision:

“To create memorable experiences in every store, every day resulting in sales excellence.”

To create this experience, Sales Associates must follow HanesBrands Engaging Sales Steps:

· Greet the Customer, using a product, promotional, or social greeting.

· Approach and engage, making an emotional connection with each customer.

· Establish customer’s needs and offer product that fits their needs.

· Create an exceptional fitting room experience.

· Overcome objections and close the sale.

· Create loyal customers, through your genuine care, asking for feedback via customer surveys.

RESPONSIBILITIES

· Be involved in all of the activities of the store, including sales, displays, merchandising, housekeeping, and stocking of products. These activities must be done in between customers, as the customer is the store’s #1 priority.

· Be open to and be able to demonstrate selling techniques and product knowledge.

· Operate the cash register in a courteous and professional manner.

· Ability to multi-task, often splitting time between tasks and servicing customers. Must be able to handle multiple customers at one time.

· Responsible for following all Company policies/procedures which apply to store.

· Work in any area of store needing assistance as requested by management.

· Responsible for informing management of any security or safety issues involving customers or employees.

REQUIREMENTS

Experience: Retail preferred, but not mandatory.

Education: Equivalent of High School Diploma or GED preferred.

Hours: 10-25 Hours per week.

Age: Must be 17 or older .

In the role, a Sales Associate frequently stands, walks, bends, and reaches. He/she will occasionally climb a ladder, stoop, crouch, kneel, crawl, turn, twist, push, and pull. He/she will handle things such as packages, products, and count money. He/she will frequently use his/her fingers to flex and extend fingers such as running a register.

Standing/Walking:

• 90% of the time.

Lifting/Carrying:

· 80% of objects/cases are under 25 pounds.

· 20% are 25 - 49 pounds.

· 90% of objects/cases are under 25 pounds

· 10% are 25 – 49 pounds.

Communication / Memory Skills

· Ability to communicate by listening/speaking with a customer and taking direction from a supervisor.

· Ability to receive direction through an intercom or bell.

· Verbal communications with other team members.

· Able to recall information about the product and promotional sales, helping the customer make the right direction for their needs.

Cleaning/Housekeeping

· Will occasionally work with his/her hands in water, and be exposed to dust, and solvents.

· Will occasionally be exposed to slippery or uneven walking surfaces.

· Will be asked to vacuum, sweep, dust and mop as needed.

Basic Skills

· Basic math calculation skills.

· Must be able to read the print on a product package.

· Must have the ability to use a monitor and keyboard.

Job Type: Part-time

Benefits:

• Employee discount

Shift:

• Day shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

COVID-19 considerations:
Follow all Local and State Covid Mandates

Work Location: In person

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