Job description
Job Profile Summary
Traditions Health is committed to improving the experience of patients in home health and hospice. As a member of the Traditions sales organization, you will have an opportunity to make an immediate impact by connecting our services with patients, caregivers and healthcare providers. The account liaison will work closely with sales and cross functional partners to drive growth within existing accounts. This individual will report to the Regional Director of Sales (RDS) and will work with their team to help maintain and provide a high level of service to existing accounts in the territory.
Traditions Health is committed to improving the experience of patients in home health and hospice. As a member of the Traditions sales organization, you will have an opportunity to make an immediate impact by connecting our services with patients, caregivers and healthcare providers. The account liaison will work closely with sales and cross functional partners to drive growth within existing accounts. This individual will report to the Regional Director of Sales (RDS) and will work with their team to help maintain and provide a high level of service to existing accounts in the territory.
Job Qualifications:
Education: Bachelor’s degree or equivalent experience
Experience: 1-2 years of sales or customer service experience preferred
Knowledge and Skills:
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Excellent communicator both verbal and written
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Effective technical selling skills
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Good presentation skills
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Detail oriented
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Excellent organizational skills
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Excellent time management skills
Transportation: Valid driver’s license and current auto insurance
Travel: 90% within local assigned territory. May require overnight travel for meetings/trainings.
Environmental and Working Conditions:
Travels within an assigned sales territory to conduct face to face meetings with existing accounts. Ability to work a flexible schedule.
Physical and Mental Effort:
Must be able to work under stressful conditions and time constraints of the agency or projects. Ability to drive within assigned territory. May occasionally require lifting files or paper weighing up to 20 pounds.
Essential Functions:
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Meets or exceeds sales goal
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Build and develop professional relationships with assigned customers
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Develop and implement effective customer specific territory plans
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Coordinates events at accounts
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Prioritize time and effort to ensure optimal coverage of appropriate accounts based on opportunity and potential
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Communicate field insights to internal stakeholders
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Understand fully the assigned accounts needs and work to meet those needs while adhering to all of Traditions company ethics and compliance standards
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Anticipate potential barriers to achievement of goals and propose responsible solutions for success
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Effectively handle account objections and exceed their expectations with the value they bring
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Demonstrates the technical selling skills and product knowledge necessary to effectively present Traditions values and expertise
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Coordinates all activities required to convert a referral to an admission
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Partner with the clinical team to ensure that highest level of service and support to our patients, referral sources, and community
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Demonstrates effective communication skills with referral sources
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Coordinates with branch office for various tasks
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Works collaboratively with Account Executives in assigned area
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Identify opportunities for additional or improved services to address customer needs.
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Maintains accurate expense reports, weekly territory reports and account profile sheets. Reports are submitted on a timely basis.
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Attends weekly sales calls/meetings
Compliance:
Employees are responsible and accountable for:
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Compliance with Agency policies and procedures and HIPAA/ privacy programs, Compliance programs, and Code of conduct and Ethics.
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Adherence to the employee handbook
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Understands and acknowledges Antikickback and Stark Laws
Equal Employment Opportunity:
Traditions Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination of any kind based on race, color, sexual orientation, national origin, disability, genetic information, pregnancy or any other legally protected characteristic.
Traditions Health Mandatory COVID-19 Vaccine Policy:
Pursuant to the CMS Omnibus COVID-19 Health Care Staff Vaccination Final Rule effective February 14, 2022 Traditions Health is required to have policies and procedures in place to ensure all facility staff, regardless of clinical responsibility or resident contact (Home health and hospice employees, Licensed practitioners, Students, trainees, and volunteers; and Individuals who provide care, treatment, or other services for the home health and hospice and/or its patients, under contract or by other arrangement), are either fully vaccinated against COVID-19 or have been granted a qualifying religious or medical exemption. All applicants to whom an offer of employment is made, shall be required, as a condition of employment, to either be fully vaccinated by their start date, or approved for a medical or religious exemption. The policies and procedures specified do not apply to staff who exclusively provide telehealth or telemedicine services, and staff who provide support services for the home health and hospice agencies that are performed exclusively outside of the settings where home health and hospice services are directly provided to patients and who do not have any direct contact with patients, families, and caregivers, and other staff. For questions related to this policy, please contact our talent acquisition team.
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