Job description

CarePatrol was founded in 1993 with a mission to give seniors and their families a less stressful and easier way to find safer senior care choices. We are the nation’s largest and most trusted senior living placement organization with over 150 Local Senior Care Advisors throughout the country. We assess each client’s care level needs, financial needs and general preferred locations to recommend the best independent living, assisted living, memory care and in-home care options.

Our CarePatrol of Bellevue-Eastside team is growing! We have an exciting opportunity for a Sales Operations Coordinator to join our team. We are a virtual office, so this is a home-based position, but will require travel within the assigned territory (primarily East and South King County). We offer a competitive base salary range of $60,000 - $75,000 annually based on related experience, plus quarterly bonus potential. We provide a computer, printer, phone, mileage & expense reimbursement, two weeks of paid vacation, paid sick leave, $300/month health care reimbursement, flexibility & work-life balance. Apply now to join our fun-loving, entrepreneurial minded team!

Responsibilities of Sales Operations Coordinator, including but not limited to:

● Answers phones, schedules appointments and meetings for staff as needed;

● Pre-screens leads & referrals for viability;

● Schedules intake calls and follow up meetings with Senior Care Advisors;

● Develops and prepares reports and sales forecasts;

● Conducts outreach (calls, emails, fax) to healthcare facilities, social workers, providers, physicians, clinics, and elder care facilities to educate & promote awareness of services/offerings;

● Event prep and set up for health resource fairs, conferences, annual events, etc.;

● Calls providers to confirm availability & services, and updates information in database;

● Visits provider locations, takes photos, completes profile form and enters into database;

● Serves as primary point of contact for provider contracts which includes creating & sending contracts to providers, collecting signed contracts, and reviewing for accuracy/compliance;

● Maps applicable provider locations for each client using mapping program;

● Conducts research on provider standings with the appropriate government agencies and updates the database with findings;

● Purchasing and managing inventory, supplies, fliers, business cards, and other marketing materials;

● Maintains professional knowledge by attending networking & online events, educational workshops, etc.;

● Other duties as assigned.

Required Skills/Experience for Sales Operations Coordinator:

● Prior customer service/client service and sales experience, via phone and in-person;

● Prior experience using a Customer Relationship Management (CRM) tool;

● Prior experience running & interpreting reports;

● Working knowledge of Greater Seattle area senior living industry required;

● Prior experience working with contracts required;

● Strong computer skills with ability to quickly learn new software programs & databases;

● Familiarity with Google Suite & Office 365, Adobe Acrobat & DocuSign. Experience with NaviHealth a plus.

● Valid drivers’ license, insurance and reliable transportation to/from in-person meetings;

● Ability to work remotely from home and maintain office equipment;

● Compassionate, loves to help others and has a service attitude;

● Excellent interpersonal, oral and written communication skills;

● Outstanding organizational, multi-tasking, and time management skills;

● Detail oriented and works with a high degree of accuracy;

● Self-directed and accountable.

Job Type: Full-time

Pay: $60,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Bellevue, WA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Data entry (Preferred)

Work Location: One location

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