Slalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In eight countries and 45 markets, we deeply understand our customers—and their customers—to deliver practical, end-to-end solutions that drive meaningful impact. Backed by close partnerships with over 400 leading technology providers, our 13,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all. We’re honored to be consistently recognized as a great place to work, including being one of Fortune’s 100 Best Companies to Work For seven years running. Learn more at slalom.com.

In our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members are celebrated for bringing their authentic selves to work and are empowered to build solutions that reach more diverse populations in innovative and impactful ways. Our team is comprised of customer strategy experts, Salesforce-certified experts across all Salesforce capabilities, industry experts, organizational and cultural change consultants, and project delivery leaders. As the 3rd largest Salesforce partner globally and in North America, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities, and exposing our people to meaningful work that aligns to their personal and professional goals.

Job Title: Salesforce - Solution Owner (Project Manager/Product Owner)

Providing strong agile leadership early in the product lifecycle has proven to be fundamentally important to a delivery team’s success, directly impacting productivity and effectiveness in a positive way. Slalom Solution Owners help our customers turn ideas into high-performing, software of tomorrow in Digital Products, Data Solutions, and Cloud Platforms.

Solution Owners are lead-from-the-front technology and agile delivery experts who are deeply dedicated to a single technology project. They partner with clients to translate requirements into actionable user stories and lead cross-capability development teams to shepherd those stories into working products on time and on budget. This delivery expertise is combined with the ability to foster a positive work environment.

Slalom is seeking a talented, self-starting Salesforce Solution Owner to lead the discovery and implementation phases of complex Salesforce projects for Slalom-built solutions. As a Solution Owner you will lead large, enterprise multi-work stream projects with focus on exemplary quality assurance, excellent client relationships and demonstrated thought leadership. Your primary responsibilities include defining project delivery roadmaps and financials, hands-on management of complex projects with multiple work streams and strong partnership with clients.

Responsibilities

• Lead Salesforce technical projects through the SDLC process and/or an agile, iterative process.
• Understand the client’s strategic direction and apply it to project team specific outcomes.
• Act as Scrum Master or Agile Coach.
• Be the functional and subject matter authority for the solution being developed for the client.
• Work with the Product Owner to define the product by identifying requirements and thinking critically about what will make it successful; write user stories that effectively communicate the Product Owner’s requirements and that are easily consumed by software development teams.
• Collaborate with engineering teams to define and validate the technical approach, strategy and deliverables for the project.
• Estimate effort at varying levels (e.g. high level, work package level) and using various techniques.
• Proactively handle issues and mitigate risk.
• Build client knowledge and credibility quickly.
• Lead, facilitate and attend meetings; provide project status reporting to management; prepare and deliver client presentations and work products/prototypes.
• Identify potential people-side risks and anticipated points of resistance and develop specific plans to mitigate and address concerns.

Qualifications

• 10+ years of experience in Agile Software delivery as a Project, Product or Program Manager, preferably leading Salesforce solutions.
• Experience in all phases of product, software, and testing lifecycles.
• Demonstrated strong knowledge in software delivery: Agile, Scrum, Kanban, SAFe, XP and Lean.
• Experience leading virtual teams.
• Broad industry experience.
• Ability to serve as a liaison between both business and technical teams to drive effective, timely solutions that fulfill both strategic and operational needs.
• Adaptable self-starter who is skilled at creating structure in ambiguous environments.
• You can employ strong investigative, analytical and interpersonal communication skills, with the ability to work independently or as part of a team.
• Strong leadership skills, including a history of growing leadership responsibility and career growth in process improvement.
• Excellent verbal and written communication skills with audiences of all levels.
• Ability to actively identify risks, and drive action to mitigate and resolve issues.
• You embrace challenging situations and enjoy solving complex problems.
• Strong organizational skills and the capability to interpret and handle a vast array of information.
• Salesforce-specific knowledge and/or certifications.
• Prior Consulting Experience (highly preferred but not required).

Compensation and Benefits

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer additional benefits such as a yearly $350 reimbursement account for any well-being related expenses as well as discounted home, auto, and pet insurance.

Slalom is committed to fair and equitable compensation practices. Actual compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.

EEO and Accommodations

Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.

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