Slalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In eight countries and 45 markets, we deeply understand our customers—and their customers—to deliver practical, end-to-end solutions that drive meaningful impact. Backed by close partnerships with over 400 leading technology providers, our 13,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all. We’re honored to be consistently recognized as a great place to work, including being one of Fortune’s 100 Best Companies to Work For seven years running. Learn more at slalom.com.

In our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members are celebrated for bringing their authentic selves to work and are empowered to build solutions that reach more diverse populations in innovative and impactful ways. Our team is comprised of customer strategy experts, Salesforce-certified experts across all Salesforce capabilities, industry experts, organizational and cultural change consultants, and project delivery leaders. As the 3rd largest Salesforce partner globally and in North America, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities, and exposing our people to meaningful work that aligns to their personal and professional goals.

Job Title: Salesforce Project Manager - Marketing Cloud

Responsibilities

• Ultimately will be responsible for assuring delivery quality and for the successful delivery of the project.
• Will be able to manage the budget, timeline and resources and be the main point of contact working with project leadership on the client side.
• Create and manage project work and delivery plan.
• Drive resolutions to decisions and risks.
• Tracks project risk, issues and clears impediments. Creates mitigation plans and escalates as necessary.
• Ensures scope is completed per what is contracted and changes are flagged and estimated.
• Manages scope change discussions and negotiation and drives to final decision.
• Lead Salesforce technical projects through the SDLC process and/or an agile, iterative process.
• Understand the client’s strategic direction and apply it to project team specific outcomes.
• Collaborate with teams to define and validate the functional and technical approach, strategy and deliverables for the project.
• Build client knowledge and credibility quickly.
• Lead, facilitate and attend meetings; provide project status reporting to management; prepare and deliver client presentations and work products/prototypes.
• Identify potential people-side risks and anticipated points of resistance and develop specific plans to mitigate and address concerns.

Qualifications

• Bachelor’s Degree or equivalent industry experience.
• Experience leading large, multi-work stream projects.
• Certified SF Admin (or 2-5 years' experience).
• Familiar with creating and managing backlogs.
• Ability to navigate project roadmap/epic/story creation with or without a client PO.
• Demonstrated ability to co-create solutions with Solution Architect.
• Experience with Marketing business, SF Marketing Technologies (CDP, SFMC, IS, Audience Studio, Social Studio), or Experience Cloud, MuleSoft, or Cross-Cloud Data integrations.
• 5+ years of experience as a Project or Program Manager.
• Familiarity with business applications such as: Confluence, Jira, MS Project and Microsoft office suite.
• Client relationship management and client consulting skills. Experience in all phases of product, software, and testing lifecycles.
• Ability to serve as a liaison between both business and technical teams to drive effective, timely solutions that fulfill both strategic and operational needs.
• Adaptable self-starter who is skilled at creating structure in ambiguous environments.
• Strong leadership skills, including a history of growing leadership responsibility and career growth in process improvement.
• Excellent verbal and written communication skills with audiences of all levels.
• Ability to actively identify risks, and drive action to mitigate and resolve issues.
• You embrace challenging situations and enjoy solving complex problems.
• Prior Consulting Experience (highly preferred).
• Certified Scrum Master (or Close).
• Aware of Kanban, SAFe, other Agile methodologies.
• Experience setting up and using standard Application Lifecycle Management (ALM) tools such as JIRA, Azure DevOps.
• Strong problem-solving and leadership skills with the ability to speak to cross Cloud functionally in a fast-paced and rapidly changing work environment.
• Demonstrated skills in helping negotiate priorities and resolving conflicts among project stakeholders.

Compensation and Benefits

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer additional benefits such as a yearly $350 reimbursement account for any well-being related expenses as well as discounted home, auto, and pet insurance.

Slalom is committed to fair and equitable compensation practices. Actual compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.

EEO and Accommodations

Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.

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