SCANNING PRODUCTION AND TESTING COORDINATOR (EXECUTIVE I)
Job description
Agency : Department of Human Services
Opening Date: 04/25/2023
Closing Date/Time: 05/08/2023
Salary: Anticipated Salary: $4,982 - $7,369 per month
Job Type: Salaried Full Time
County: Cook
Number of Vacancies: 1
Plan/BU: RC062
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Posting Identification Number 10-90-26113
Position Overview
The Division of Family and Community Services is seeking to hire a coordinator to direct, organize, plan, execute, control, and evaluate complex, specialized activities relating to scanning solutions between computer network operations. This position operates network computerized equipment, including control terminals, printers, scanners; lifts and carries up to 50 pounds of equipment/documents at one time; updates new in-state address changes from returned mail; assists in statewide scanning, registers statewide applications, redes, etc.; ensures statewide scanning contingence plans in case of a disaster, confers with system programmers on system problems; acts as a disaster recovery site for scanning in an emergency; monitors statewide scanning operations and advises management of issues; participates, leads, and trains lower level team members in testing procedures of scanning, document processing, application registration, redes, etc.
Job Responsibilities
- Serves as a Scanning Production and Testing Coordinator.
- Operates equipment including printers, scanners, and network computers.
- Conducts complex, specialized activities relating to a network scanning operation.
- Updates new in-state address changes from returned mail.
- Coordinates data transmission between the mainframe and the network.
- Serves as back-up to lower-level staff during vacancies and absences.
- Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above.
Minimum Qualifications
- Requires knowledge, skill, and mental development equivalent to four (4) years of college, preferably with coursework in business or public administration, or preferably with coursework in data processing.
- Requires one (1) year of responsible administrative experience in a public or business organization,
OR
completion of an agency approved professional management training program.
Preferred Qualifications
- One (1) year of professional experience using or managing large scale scanning machines and managing workflow and processes.
- One (1) year of professional experience analyzing problems and providing clear instructions on the use of computerized network systems.
- One (1) year of professional experience working with public assistance eligibility system such as Integrated Eligibility Assistance (IES).
- One (1) year of professional experience utilizing critical thinking skills while multi-tasking multiple projects.
- One (1) year of professional experience documenting with strong attention to detail.
- One (1) year of professional experience in Microsoft Excel, Word, Outlook, and WebEx.
Conditions of Employment
- Requires the ability to lift and carry equipment/documents weighing up to 50 pounds.
- Requires the ability to travel.
- Requires the ability to work overtime and/or outside of regular hours of employment.
Work Hours: 8:30am - 5:00pm Monday - Friday
Work Location: 4200 N Oak Park Ave Chicago, IL 60634-1417
Family and Community Services
Integrated Eligibility System
FCS-Central Scanning Unit
Chicago, Cook County
Agency Contact: DHS.HiringUnit@Illinois.gov
Job Family: Leadership & Management; Social Services
About the Agency:
The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.
As a State of Illinois Employee, you will receive a robust benefit package that includes the following:
- A Pension Program
- Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
- 3 Paid Personal Business Days annually
- 12 Paid Sick Days annually (Sick days carry over from year to year)
- 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
- Personal, Sick, & Vacation rates modified for 12-hour Work Schedules (as applicable)
- 13 Paid Holidays annually, 14 on even numbered years
- Flexible Work Schedules (when available dependent upon position)
- 10 Weeks Paid Maternity/Paternity Leave
- Deferred Compensation Program - A supplemental retirement plan
- Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
- Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
- 5% Salary Differential for Bilingual Positions
- Commuter Savings Program (Chicago only)
For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx
APPLICATION INSTRUCTIONS
Use the “Apply” button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
- donotreply@SIL-P1.ns2cloud.com
- systems@SIL-P1.ns2cloud.com
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