Scheduling Coordinator
Job description
- Medical benefits, including vision and dental are available.
- Paid Vacation/ Sick Time based on tenure
- AFLAC eligibility
- 401 (k) retirement plan (with Company Match)
- A great working culture with Multi Year Award winning office in the Right at Home In Homecare & Assistance franchise system with Recognition & great team interactions.
- Ongoing Paid training and development through our online learning system
Responsibilities:
- Essential and integral role in interfacing with caregiver staff in ensuring the proper caregiver and client match. Ensures that all referrals are received in an accurate, detailed manner and are properly handled.
- Performs various supervisory activities for scheduling appropriate caregivers to clients; work shift verification, where necessary; and monitoring of telephony/App based system and other payroll & billing responsibilities as needed.
- Answers telephone, directs calls, and takes messages with professionalism. Keeps office staff communication current with day to day operations & issues while interacting with staff and clients.
- Assist in the Payroll, Billing, and other clerical general office duties of the Director of Operations & Owner/Administrator.
- Maintains a positive demeanor at all times and is able to effectively multitask in a high-functioning office environment.
- The ideal preferred candidate has prior experience working in the home care industry or medical office setting but no experience is a requirement.
- High school graduate or equivalent with two years of business experience.
- Basic office, computer skills, and organizational abilities. Excellent interpersonal skills and attention to detail.
- Read, write, speak & understand English as needed for the job.
- Able to work independently, self motivated, and demonstrates sound judgment.
- Be available as required for limited on-call duty outside of normal office hours which is shared among office staff and compensated in accordance with availability.
IND123
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.
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