The Season Ticket Account Associate will be responsible for generating maximum revenue through selling a full menu of products including season tickets, partial plans, group tickets and hospitality primary through face to face, external client meetings.

What the Season Ticket Account Associate will do:

• Generate maximum revenue for the Orlando Magic through full-menu selling of ticket products.
• Sell $300,000 in revenue of full seasons tickets, partial plans, group tickets, and hospitality for the Orlando Magic and designated non-Magic events.
• Achieve daily, weekly, and monthly hustle metrics set by the Assistant Director of Season Ticket and Plan Sales.
• Create and develop new business by regularly pitching new prospects.
• Work at Orlando Magic home games: staffing designated ticket sales stations, fulfilling events, visiting newly-sold customers, and prospecting new sales.
• Manage all season ticket/partial plan accounts and work with the service department to provide the highest level of customer service throughout the season.
• Sell, plan and coordinate group and/or hospitality events (Kids Tunnels, Suite Rentals)
• Attend outside events with the purpose of selling ticket packages in conjunction with the marketing department.
• Participate in face to face, external client meetings regularly (50% of schedule workweek) or more) with the purpose of generating revenue through the full menu of Orlando Magic ticket products.
• Timely producing accurate updates on prospecting activity, sales performance, outside appointments and event recaps, and account management.
• Meet with the Director of Season Ticket and Plan Sales regularly to discuss progression.
• Demonstrate commitment to teamwork and ability to adhere to company policies and procedures.
• Attend and actively participate in daily and weekly department meetings.
• Attend a bi-weekly Account Executive meeting.
• Maintain accurate records of all prospecting activities and closed sales.
• All other duties as assigned.

What the Season Ticket Account Associate needs to have:

• Bachelor’s degree preferred or equivalent work experience required.
• Minimum of two to three years of non-retail sales experience required.
• Proficient in Microsoft Office CRM and Archtics ticketing system.
• Ability to meet tight deadlines and work well under pressure.
• Strong organizational skills, time management skills and attention to detail required.
• Strong verbal and written communication skills with an emphasis on business writing skills.
• Ability to prioritize and manage multiple tasks/projects and support multiple high level executive positions.
• Ability to work independently without supervision, be self-directed and demonstrate initiative.
• Strong team synergy skills and ability to work collaboratively with others whom you have no direct authority over.
• Excellent ability to establish rapport with others and ability to build strong interpersonal relationships.
• Exhibit good judgment and decision-making skills.
• Willingness to work a flexible schedule including nights and weekends and be on-call as necessary based on the changing priorities of the department.

What we offer you:

• Competitive salary
• Staff tickets to Orlando Magic home games
• 18 days of personal time off per year + 12 holidays (that is 30 paid days off year!)
• Fantastic benefits that include: medical, dental, vision, 401(k) with company matching
• Subsidized gym membership
• Company sponsored events & outings
• Reduced summer work hours
• Culture built on Community, Innovation, Legendary and Teamwork!

Physical requirements

None.

The Orlando Magic are not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at the Orlando Magic via-email, the internet or in any form and/or method without a valid written Statement of Work in place for this position from Orlando Magic HR/Recruitment will be deemed the sole property of the Orlando Magic. No fee will be paid in the event the candidate is hired by the Orlando Magic as a result of the referral or through other means.

The Orlando Magic is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, religion, color, sex (including pregnancy and gender identity), sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, any other non-merit based factor or any other characteristic protected by applicable federal, state or local laws. Our leadership team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. If you’d like more information about your EEO rights as an applicant under the law, please visit http://www1.eeoc.gov/employers/poster.cfm