JOB SUMMARY

Under the direction of the Security/Transportation Coordinator, the Security Officer is responsible for monitoring all areas of the Pavilion and Hospital in order to ensure a safe and secure environment for patients, visitors, and employees.

JOB REQUIREMENTS

Minimum Education

• High school diploma or equivalent

Minimum Work Experience

• Corrections or law enforcement experience preferred.

Required Skills

• Must be able to follow directions and to perform work according to department standards when no directions are given.
• Must be emotionally mature and able to function effectively under stress.

FUNCTIONAL DEMANDS

Physical Requirements

Sitting - 16-31%

Walking - 16-32%

Standing - 16-32%

Bending/Squatting - 1-15%

Climbing/Kneeling - 1-15%

Twisting - 1-15%

OSHA Category

Minimal potential for direct exposures.

Visual and Hearing Requirements

Must be able to see with corrective eye wear.

Must be able to hear clearly with assistance.

Other Physical/Environmental Demands

Lifting - 0-50lbs, 50lbs or more with assistance

Carrying - 0-50lbs, 50lbs or more with assistance

Pulling - up to 100lbs

Pushing - up to 100lbs

ESSENTIAL FUNCTIONS

Essential Functions

• Patrols the pavilion and hospital building and premises to prevent fires, theft, vandalism, and intruders.
• Monitors conduct and behaviors of visitors on properties.
• Confronts unauthorized persons for questioning as needed.
• Reports safety and or fire hazards or security violations.
• Responds to inquiries for advice or assistance from Pavilion and hospital personnel and visitor; escorts personnel to parking lot.
• Participates in investigations as directed.
• Maintains records and prepares incident reports and other documents pertinent to security activities.
• Secures and /or unlocks offices and facilities as required.
• Maintains and secures log of times received.
• Controls parking and traffic flow; enforces parking regulations.
• Identifies and plans for appropriate safety precautions to be taken to prevent injury to the pediatric, adolescent, adult and geriatric patients.
• Demonstrates competency in communication with pediatric, adolescent, adult, and geriatric patients.
• Confidentiality must be maintained for pediatric, adolescent, adult and geriatric patients.
• Demonstrates appropriate awareness for safety of pediatric, adolescent, adult, and geriatric patients.
• When making round, if pediatric, adolescent, adult, and geriatric patients are away from their intended area, notify their station/pod.
• Demonstrates appropriate awareness for suspected abuse/neglect to pediatric, adolescent, adult , and geriatric patients and take measures to report them according to protocol.
• Performs additional tasks as assigned.

ORGANIZATIONAL EXPECTATIONS

T.J. Pledge

I Will Show Compassion

• see all patients, family members, coworkers, physicians, and anyone else at T.J. as my customer.
• recognize that each and every interaction I have at T.J. Regional Health matters
• show kindness and compassion towards my customers at all times
• be sensitive to the personal and private needs of every customer

I Will Cooperate With Others

• maintain zero tolerance for abusive behavior
• listen and be willing to accept fault when I make a mistake
• never underestimate the power of an apology
• refrain from blame and judgment
• bring a sense of calm to stressful situations

I Will Collaborate With Others

• value myself and every coworker as an equal part of one GREAT team working together
• treat others in a way that I would like to be treated
• participate only in conversations that are courteous, respectful, and reflect positively on my teammates and T.J. Regional Health
• foster a calm and pleasant atmosphere, and refrain from gossip, rumors, and insults
• speak honestly, seek truth, and act with integrity towards my teammates
• value the uniqueness and expertise that each team member contributes to the whole
• meet the need of the moment, regardless of whether or not it is considered part of my job

I Will Communicate

-smile - at everyone

• always introduce myself, my role, and my purpose use body language, eye contact, and tone of voice that shows respect in every interaction
• follow the 10/5 rule: always acknowledging people at 10 feet away with a smile and always greeting people at 5 feet away
• escort any customer in need (visitors, patients) to their destination

I Will Adapt To Change

• be a part of the solution when I am presented with a challenge
• embrace change and set the example for those around me
• accept openly when there are changes that T.J. Regional and/or I have no control over
• manage the expectations of others by explaining duration and next steps as often as needed

I Will Be A Champion

• serve with passion
• view myself as an owner of T.J. Regional Health and act accordingly
• take responsibility for the physical appearance of T.J. Regional Health, including my work area
• go out of my way to daily thank and compliment my customers and coworkers
• dare to make a difference and be exceptional
• constantly try to improve myself and T.J. Regional Health
• speak positively about T.J. Regional, while at work and in public places outside of work