SENIOR OPERATIONS DATA ANALYST II

Continental General - Austin, Texas

Looking to join a growing company dedicated to helping others? We offer that, plus competitive salaries, great culture, and a relaxed environment. This position allows for a hybrid work environment which consists of 2 days per week in office and 3 days per week remote, if desired. Join our team to help make a difference in the lives of others!

About Continental General

Headquartered in Austin, Texas, Continental General was incorporated as a life, accident & health insurance company in 1961. Our family of companies and strategic partners provide administrative services to over 100,000 policyholders. We are committed to the continuous development of our infrastructure, processes, and our people. With each opportunity, we take a collaborative approach to address challenges and provide unique solutions.

Essential Job Functions and Responsibilities

• Analyzes internal and external data to assess trends and develop actionable insights and recommendations to management by understanding the business and the information available for analysis. Primary focus of analysis will be in Claims, but can expand into other areas including but not limited to Operations and Wellness.

• Exhibits strong knowledge of business information data sources used to gain new insights and understanding of business performance based on data

• Formulates and defines scope and objectives of projects through research and fact-finding combined with an understanding of applicable business solutions and business requirements:

  • Analyzes, identifies and writes detailed description of requirements, program functions, and steps required to develop or modify programs.

  • Makes recommendations for business process improvements with an understanding of technical problems and solutions as they relate to the technology needs.

  • Creates and tests ad hoc reports.

• Exhibits comprehensive business knowledge and leverages strong customer relationships

• Estimates the economic impact of operational decisions

• Applies quantitative skills to solve business issues and communicates results

• Leads moderately complex to complex projects

• May have supervisory responsibilities.

• Performs other duties as assigned

Education: Bachelors Degree or equivalent experience
Field of Study: Management Information Systems, Information Technology, Business, or a related discipline
Experience: 5 or more years of related experience working with data and application software

Scope of Job:

• Performs work with moderate technical skills and under limited supervision

• Leads effort on moderately complex projects using moderately complex technical skills

• Demonstrates technical knowledge with a variety of concepts within the discipline

• Possess knowledge of claims business processes, claims data sources, and company systems and databases