• Answers telephone, screens and directs calls, gives directions, and takes messages.

• Schedules patients, manages calendars, schedules surgical procedures, ancillaries, rotaries, and coordinates deposition scheduling.

• Designs, analyzes, and coordinates master and other schedules.

• Maintains, tracks, and sends charts. May provide scribing and other administrative support to clinical staff.

• Types letters, memoranda, manuscripts, grants, etc. Composes and edits correspondence.

• Creates forms and spreadsheets, tables, charts, databases and slides.

• Performs file/record management functions, prepares/constructs charts/departmental patient records, and obtains new medical record numbers.

• Completes and processes a variety of reports, forms, reimbursements, etc. Obtains authorizations and pre-certifications.

• Conducts on the job training for new staff members and gives input into performance appraisals. Directs the work of other employees, work study students, floats, temps, volunteers and others.

• Creates agendas and takes minutes for meetings.

• Coordinates conferences/meetings and make travel arrangements.

• Performs budget tracking and record keeping procedures. Addresses billing concerns, and solves patient billing issues. Maintains account/fund bookkeeping, and provides input into budget preparation. Maintains petty cash, collects money from patients, and performs balancing and cash-out functions. Reviews billing sheets.

• Prepares grants and negotiates outside contracts.

• Performs other duties as required or assigned.

• High School diploma with 3 years of administrative support experience or the equivalent required.

• Proven experience working with the public required.

• Knowledge of medical terminology may be required.

• Proficiency in PC word processing, spreadsheets, and Excel, Power Point, MC Publisher software's.

• Excellent communication and interpersonal skills required.

• Previous experience working in a medical setting preferred.

Required Licensure/Certifications

• None