Job description

Project Manager – Senior Information Technology

(Program & Enterprise Project Management Office (EPMO) Lead)

Salary: $100.00 - $105.00/hr

Employment Type: Contact

Workplace Type: Remote w/ On-Site Capabilities (This position requires availability for on-site meetings, and 1st week will be on-site. Candidate will need to be available for on0site meetings, etc. When requested)

Location: Cranston, RI

Hours/Week: 40 (8:00AM – 5:00PM EST)

Projected End Date/Duration: At least 1 Years from Projected Start Date

The Program & Enterprise Project Management Office (EPMO) Lead plays a key strategic role with responsibility for all Program & EPMO related aspects of the Unified Health infrastructure Project (UHIP) and the Integrated Eligibility system, known as RIBridges (RIB). This includes two key components

i) Directing, organizing and controlling the PMO related activities across IT, Finance and Operations in support of the Unified Health infrastructure Project (UHIP) for the State of Rhode Island; and

ii) Overseeing the RIBridges systems integration vendor, leading the State Application team that manages the maintenance and operations of RIBridges, serving as the primary point of contact to HSRI, DHS, and Medicaid agency Directors

The Program & EPMO Lead reports directly to the overall UHIP Project Sponsor, and indirectly to the UHIP IT Sponsor who reports to the State CIO. The Program & EPMO Lead also facilitates the UHIP Executive Committee which is responsible for all key project decisions for the State.

Responsibilities Include:

• Strategic advisor to the UHIP Project Sponsor and Executive Committee on UHIP program management including:
• Overseeing business case development and prioritization for both short and long-term planning,
• Supporting planning and ensuring accountability to budgets in alignment with State and Federal policies and regulations across both State and Federal fiscal years and in accordance with various funding streams
• Supporting and coordinating Federal reporting submissions requirements including multiple advance planning documents
• Recommending options to adjust project priorities to optimize resources and budgets and to manage project portfolio risk
• Maintaining governance procedures and standards
• Coordinating status updates, tracking priority risks and issues and defining requirements for project metrics and reporting
• Primary Manager / Point of Contact to:
• The UHIP Project Sponsor and Executive Committee regarding strategic planning, business prioritization, project decisions and risk / issue escalation. This includes gathering all relevant status updates and developing metrics and KPIs to enable informed, timely decision making by the UHIP Executive Committee for all UHIP related matters including:
• UHIP program governance activities and changes
• RIB production incidents
• RIB application maintenance and enhancements (release planning)
• Business/agency Application staff resourcing
• UHIP vendor management
• UHIP IT related vendor contracts and procurement
• RIBridges systems integration vendor (w/ 400+ resources including onshore/offshore model).
• UHIP Independent Verification & Validation (IV&V) vendor
• Director of all activities and functions of the UHIP Application Management team, which currently includes 7 members
• Directs the day-to-day activities of the (1) Contract Manager ensuring compliance with the terms and conditions of all vendor contracts associated with the maintenance and operations of the State of Rhode Island’s integrated eligibility system (“RIBridges”)
• Directs all activities and functions of the UHIP Enterprise Project Management Office including the following day-to-day activities of the (3) Project Managers:
• Defining and measuring program-level business outcomes
• Developing business cases in support of enhancement and service requests
• Ensuring business requirements are met through the solutions delivered by the UHIP IT vendors
• Oversight of RIB incident and problem management including assessing the impact of incidents and defects to ensure top priority issues are incorporated into release planning activities
• Communicating program level risks & issues, developing mitigation plans and escalating when appropriate
• Creating detailed work plans to track progress to key milestones
• Directs the day-to-day activities of the (1) Release Manager regarding RIB application release planning and execution
• Directs the day-to-day activities of the (1) Testing Manager regarding RIB user acceptance testing planning and execution
• Additional examples of responsibilities include:
• Providing tools, templates and dashboards to assist the business in prioritization and planning activities
• Conducting formal portfolio management reviews of all IT projects assessing risk to timeline, budget and quality
• Analyzing and communicating project status and risks while recommending corrective action plans
• Providing guidance and oversight of the governance model for the UHIP project including:
• Ensuring standards are well-documented and communicated
• Defining and approving proposed process changes
• Tracking adherence to standards
• Developing and managing the rollout of changes
• Assisting to define project metrics, dashboards and reporting to manage all aspects of the UHIP project
• Leading all relevant senior level meetings in support of the defined governance processes
• Providing leadership and guidance to continuously improve the EPMO function by encouraging process improvement including the implementation and updating of methodologies and best practices were appropriate
• Performing other duties as assigned

EDUCATION:

• Bachelor’s degree in MIS, Computer science or related field.
• Master’s degree preferred

EXPERIENCE AND REQUIRED SKILLS:

• 12 - 15 years’ experience in Information Systems with a proven track record managing complex IT projects and leadership of technical staff
• 5 – 7 years in a senior management position in a large multi-divisional corporation Should have experience at the Director or VP level
• Proven management and business skills
• Proven knowledge of Project Management methodologies
• Proven leadership, organizational and planning skills
• Proven experience in operational IT environment
• PMO knowledge and experience
• Experience with Project Management tools and best practices
• Experience with application development and software development life cycle methodologies
• Experience defining Executive-level metrics, dashboards and reporting used in managing IT projects
• Experience with budgets and financial reporting
• Experience managing vendors in an outsourced relationship
• Six Sigma Blackbelt a plus, not required
• Healthcare or government experience a plus, not required

System Overview:

The RIBridges system serves three Rhode Island agencies and more than ten programs. These agencies include Health Source Rhode Island (HSRI), Department of Human Services (DHS), and Executive Office of Health and Human Services (EOHHS). At a high level, these agencies use the system to accept/maintain applications, determine eligibility, and issue benefits to Rhode Islanders that are seeking health insurance (either through the purchase of a qualified health plan or Medicaid) or other human service programs such as SNAP, Rhode Island Works (RIW), Child Care Assistance (CCAP), or others.

The system is comprised of four portals as follows:

Worker Portal – used by State staff to process and maintain applications for the programs supported by the agencies listed above;

Customer Portal – available to the public for Rhode Islanders who wish to apply for and maintain their applications for the programs supported by RIBridges;

CCAP Portal – used by child care providers to maintain and track enrollments and attendance of children enrolled in the CCAP program; and

EARR Portal – used by RIW providers to track attendance at employment programs.

Job Type: Full-time

Pay: $100.00 - $105.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance

Compensation package:

• Hourly pay

Schedule:

• 8 hour shift

Application Question(s):

• (MUST ANSWER OR WILL NOT BE CONSIDERED) Do you understand the location requirement for this position, and that you will be required to be onsite as requested and for first week?
• (MUST ANSWER OR WILL NOT BE CONSIDERED) Are you represented by a staffing agency or consulting firm?
• (MUST ANSWER OR WILL NOT BE CONSIDERED) Do you require sponsorship?
• Do you have any experience as a Director or VP level? If so, please write how many years experience you have?
• How much PMO experience do you have?
• Do you have any healthcare or government experience?

Experience:

• IT project management: 10 years (Required)

License/Certification:

• Six Sigma Black Belt (Preferred)

Work Location: Hybrid remote in Cranston, RI 02920

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