Job description
Under the direction of the Director of IT, the Senior IT Support Specialist is responsible for establishing systems and processes that ensure the efficient and effective support of computers, mobile devices, software, and infrastructure leveraged by the Town of Breckenridge.
This position troubleshoots and resolves complex IT issues, is the primary point of contact for day-to-day technical trouble help desk tickets, oversees daily configuration changes of the Town's Microsoft 365 environment and more.
For additional information regarding this position including important roles, essential job duties, knowledge, skills and abilities required, materials and equipment used, working environment, and physical activity required, please view the full position description.
Education & Experience
High School diploma required. College degree preferred.- A minimum of 5 years working in an IT operations support environment.
- Experience working with Active Directory and Group Policy is required.
- Experience working in Microsoft 365 - Azure Active Directory, Exchange Online, SharePoint Online, and OneDrive is required.
- Experience working in a Windows Server environment is required.
- Experience performing basic networking configurations and troubleshooting is required.
- Advanced knowledge of work with Microsoft 365 suite of desktop applications is required.
- Experience with managing an Antivirus software across an organization is required.
- Experience with automating patch management across an organization is required.
Microsoft and networking certifications preferred but not required with adequate experience.
Full Pay Range: $2,660- $3,960 per pay period or $74,360 - $102,960 if annualized
Hiring Range: $2,660-$3,410 per pay period of $74,360-88,660 if annualized
This position is 'Open Until Filled'. Review of applications will begin immediately and continue until suitable candidates are selected.
The Town of Breckenridge is an Equal Opportunity Employer. If you are selected for hire, the Town will provide a conditional job offer and check your references and conduct a background review before confirming your job offer and scheduling your orientation. If pre-employment drug-testing; medical testing; credit check; Motor Vehicle Record; Colorado Bureau of Investigation background review; or, other background reviews are required, the Town generally makes a conditional offer of hire based on successful completion of these additional steps.
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