Requisition ID: req41681

Job Title: Senior Program Officer, USRAP Capacity Development

Sector: Program Administration

Employment Category: Fixed Term

Employment Type: Full-Time

Compensation: USD 77,500.00 - 92,000.00 Salary

Location: New York, NY HQ USA

Job Description

***THIS ROLE IS ELIGIBLE TO BE FULLY REMOTE***

Job Overview:

The headquarters Resettlement Team oversees the implementation and quality of services for early resettlement programming across IRC’s growing network of local offices and affiliates. Its primary activities include capacity building, training, and evaluation of program activities.

The Senior Program Officer (SPO), U.S. Refugee Admissions Program (USRAP) Capacity Building will support a new project that aims to mentor national organizations to become resilient and high performing national resettlement agencies. The SPO will have demonstrated expertise in Reception and Placement (R&P) program delivery and has knowledge of its diverse implementation at the local level. The SPO will work in partnership both internally and externally on matters related to pre and post arrival program functions, staffing structure, program design, client safeguarding, and overall program compliance. The incumbent will advise and guide national and local management at new and emerging resettlement agencies on IRC’s standards of R&P program excellence.

The Senior Program Officer reports to the Deputy Director, USRAP Capacity Building and will supervise up to three staff members. The duration of this project is estimated to end in September 2025.

RESPONSIBILITIES:

• 
  Oversee and coordinate the training and mentoring of national organizations and local affiliates in all aspects of R&P programming and operational delivery. Support the direct delivery of training as needed.
• Lead the development and documentation of policies and practices that promote program compliance and excellence.
• Lead the development and management of training and technical assistance by liaising with IRC subject matter experts to coordinate high quality information sharing for new/emerging resettlement agencies (RAs).
• In coordination with RA counterparts, guide resettlement leaders through all activities in the program cycle including reporting, data collection, proposal writing, monitoring, training, and pipeline management.
• In collaboration with RA staff, guide internal and donor monitoring and co-monitor local offices for compliance with program guidelines. Advocate and help remove office barriers to full program compliance.
• Support the development and implementation of a needs assessment and quarterly feedback survey to ensure the project remains relevant to new RAs.
• Help to coordinate the development of an R&P Program toolkit and New-to-R&P Learning Series to include compliance guidance and reference manuals for grant program. Ensure materials remain current.
• Support the identification and onboarding of new IRC affiliates, including the compilation of required new site R&P abstracts and documentation for submission to PRM.
• Contribute to donor reports and grant proposals.
• Lead and coach direct reports. Provide professional growth opportunities and pathways.

Job Requirements:

Education

• Bachelor’s degree in a related field required, Master’s degree in Social Work, International Affairs, or related field highly desirable.

Work Experience:

• Minimum 6 years progressive work experience in the field of refugee resettlement at national and/or local level, including delivery of R&P programming.
• Minimum 3 years program and grants management experience preferred.
• Demonstrated experience managing external stakeholders and staff supervision experience required.
• Previous experience leading program design, budget and implementation, grants management, monitoring program compliance and providing technical assistance required.

Preferred Experience and Skills:

• Excellent verbal and written communication skills as well as an overall ability to be clear and concise in all communications.
• Strong organizational and time-management skills; proven ability to prioritize and deliver on time.
• Strong analytic problem-solving skills.
• Ability to work both independently and in a dynamic, cross-functional global team structure.
• Highly proficient in Microsoft Office suite.
• Demonstrated ability to work effectively with stakeholders at all levels.
• Ability to manage others and work through change in a proactive and positive manner.
  

Working Environment:

• Standard office working environment.
• Up to 30% of domestic travel as needed.
• This role may require working remotely full or part time and part time remote employees may be required to share workspace.

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The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirement.

COVID-19 Vaccination Requirement: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires new hires to furnish proof of vaccination against COVID-19 in order to be considered for any in-office or hybrid positions. All IRC US offices require full vaccination to attend any in-office functions (e.g., meetings, trainings).

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

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