Senior Travel Operations Manager

Full Time
Cambridge, MA 02141
$101,300 - $168,800 a year
Posted
Job description

Job Description Summary

Job Description

Role Summary/Purpose

This role is responsible for leading and/or being part of a global team of GE Vernova Travel Operations professionals. The role provides support in building a team of best-in-class talent and fostering an environment of strong collaboration and engagement. This role will establish relationships by building trust with internal and external stakeholders and developing and executing strategies to meet business outcomes. This position provides leadership and expertise for the day-to-day operations for GE’s corporate card and purchasing card processes, including managing strategic suppliers, reviewing/updating processes, and procedures, and interacting with travelers and business partners as required. This role will require coordination with the Business Unit Category Management teams to ensure a cohesive global strategy, coordinating sourcing efforts and policy, and executing initiatives. Partnerships with GE functional stakeholders in Business and Segment Sourcing, Operations, Supply Chain, and other functions to drive total cost efficiency (TCE) are critical to enable the team to deliver excellent service levels to the organization.

Essential Responsibilities

  • Own the global card program delivery, including relationships with card providers.
  • Partner with Treasury on card provider selection before contract expiry.
  • Collaborate with indirect sourcing category leaders and business partners on the purchasing card policy and process
  • Create, execute, and lead global travel processes utilizing proven best practices, state of the art process tools, and world-class suppliers
  • Partner with the Global Travel Category Managers, other business or functional partners and stakeholders across GE Vernova and multiple time zones on the best travel strategy for the company
  • Monitor adherence to GE Vernova’s purchasing card policy, standards, and practices globally and ensure controls and audits are in place to identify and escalate T&L violations
  • Manage GE Vernova’s relationship with strategic travel suppliers, including SAP Concur, Citibank, and other travel or BPO suppliers
  • Review customer service, accounting and audit systems and processes globally and eliminating variations (if any) & adherence to the enterprise standard
  • Collaborate with HR, finance, compliance, and business partners to align Travel offerings to the travel policy and cross-functional delivery of the process (example- accounting for travel and purchase card expenses)
  • Partner with HR and Security on Duty of Care requirements, including ensuring travel data visibility required to provide medical, safety and security assistance to travelers in need
  • Drive benchmarking, best practices, and continuous improvement
  • Monitor & report on Travel performance metrics, including BPO performance
  • Report & analyze T&L and purchasing card spend patterns
  • Implement travel processes with GE Vernova businesses (acquisitions, re-orgs, etc.)
  • Interface with other teams to improve and simplify handoffs between Travel and the regions and/or other enterprise standards
  • Complete GE Vernova’s overall separation activities, including ramping down GE’s legacy travel ecosystem and supporting a successful exit for GE Healthcare, GE Aerospace, and GE Vernova

Qualifications/Requirements

  • Significant experience in Sourcing, Operations, or equivalent consulting experience related to other professional services
  • Demonstrated ability in leading organizational, process, and culture change
  • Ability to travel to meet business needs (up to 30%)
  • For roles not in USA, this role requires significant experience comparable to a Bachelor's degree from an accredited university or college (or a high school diploma with relevant experience), or equivalent experience/ knowledge
  • For roles in USA, this role requires a Bachelor’s degree from an accredited university or college (or a high school diploma / GED with significant experience in job family group/function), or equivalent experience/ knowledge

Desired Characteristics

  • FMP/CAS or equivalent leadership program
  • Strong oral and written communication skills
  • Strong analytical skills
  • Prior supplier management experience
  • Strong communicator - ability to work with all levels of leadership
  • Demonstrated interpersonal and leadership skills in a cross functional and cross-cultural environment
  • Strong accounting skills, knowledge of GE’s accounting policy and practices
  • Solid controllership mindset and ability to consistently manage policy across functional lines
  • Previous experience with T&L accounting processes, including familiarity with Concur data extracts interfacing to SAP and/or Oracle ERPs
  • Previous experience implementing Concur, including employee training, communications

If contracted in the United States:

The salary range for this position is 101,300.00 - 168,800.00 USD Annual. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location. In addition, this position is eligible for a 15% variable incentive bonus. Available health and welfare benefits include healthcare, prescription drug, dental, and vision coverage; savings account options (such as a Health Care Flexible Savings Account, Health Reimbursement Account, Limited Purpose Flexible Spending Account, and Dependent Care Flexible Spending Account); and an employee assistance program. Additional benefits include a defined contribution 401(k) plan, employee life insurance, optional dependent life insurance, employee accidental death or dismemberment insurance coverage, short-term disability, optional long-term disability, pre-tax transportation/commuter program, paid holidays, paid time off, parental leave, a layoff plan for salaried employees, tuition refund program, use of CariLoop, adoption assistance, optional identity theft prevention insurance, optional personal legal assistance, and optional personal excess liability insurance.

GE Vernova: Leading a New Era of Energy

Addressing the climate crisis is an urgent global priority. If we want our energy future to be different … we must be different. That is our singular mission.

GE, the 130-year-old energy pioneer. Our unwavering commitment to powering the planet, now fully focused on the energy transition. No company has the unique combination to pioneer what’s next – just as we have before. As we answer the call with renewed purpose and vigor, we are moving our GE energy businesses—including Renewables, Power, Digital and Energy Financial Services — under one banner to deliver a united, focused, one-of-a-kind force: GE Vernova. Together, with our customers and partners, we will chart the course to a better future.

Our mission is embedded in our new name. We retain our treasured birthright, “GE,” in our name as an enduring and hard-earned badge of quality and ingenuity. “Ver,” “verde,” “verdant,” all signal Earth’s verdant and lush ecosystems. “Nova,” from the Latin “novus,” nods to a new, innovative era of lower carbon energy that GE Vernova will help deliver.

Our new name sounds different, because it is. GE Vernova will act swiftly and surely to help build a cleaner, better future. This is not business as usual: this is business purpose-built to lead the new era of energy.

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