Luke's Lobster Seeks Servers for Portland Pier!

On the heels of restoring and operating a seafood buying station on the Portland waterfront this past June, Luke's Lobster is excited to announce the upcoming opening of a restaurant at 60 Portland Pier, set to open this summer. Offering 360-degree-views of the lobster industry, the 170+ seat space will feature an expanded menu and a full bar, located right at the end of the pier. Joining over 30 other Luke's Lobster shacks across the US and abroad, we're thrilled to serve our best in class seafood in our home state of Maine, just 15 miles from our seafood processing facility in Saco.

We are currently looking for qualified Servers to help open and operate our Portland location, comprised of year-round, full & limited service, several floors, and 170+ seats. We are a founder-driven organization with a fun, supportive atmosphere, but we take our food and guest service seriously.

Duties & Responsibilities

• Assist fellow team members to ensure overall Guest satisfaction
• Assist Guests in making food and beverage selections
• Cash Handling: Obtaining revenues, issuing receipts, accepting payments and returning change
• Deliver food and beverages
• Demonstrate genuine hospitality while greeting and establishing rapport with the Guest and delivering an exceptional dining experience
• Guide Guests through menus while demonstrating thorough knowledge of our food and beverages
• Provide friendly and attentive service that makes Guests feel well taken care of
• Take accurate orders and partner with team members to serve food and beverages that meet or exceed Guests' expectations
• Inform and enforce company policies (existing and updates)

• Maintain a clean, organized establishment and abide by all state food safety and sanitation laws

Requirements

• 
  Experience as a server
• Bachelor’s degree preferred
• Attentiveness and patience for customers
• Ability to carry out the physical functions of the job
• Of legal age to serve alcoholic beverages
• Clear written and verbal communication skills
• Flexibility to work in shifts
• Expert problem solver who thrives under pressure

You will love this job if you…

• Are an entrepreneurial, hardworking individual who has the passion and dedication to play a vital role in a high-growth restaurant group
• Care about working for an ethical, environmentally focused company (we’re a certified B-Corp!)
  • Check it out here: https://www.bcorporation.net/community/lukes-lobster
• Get excited about being an integral part of a mission to deliver traceable, sustainable seafood to our guests, and share that passion with them daily
• Enjoy being the “host of the party” and interacting with guests of all backgrounds and needs
• Are driven by having smart goals, clear expectations, and follow established processes with the support and guidance from an engaged operations team
• Enjoy working in a supportive and collaborative environment that values and solicits open and honest top to bottom communication

Compensation & Benefits

• 
  Competitive hourly salary plus tips!
• Casual dress code (tattoos, colored hair, etc. ok by us!)
• Opportunities for growth in a growing company

To Apply

Follow the link provided. Applications that include the following will be given priority vs. resumes alone.

• 
  A brief introduction
• Why you’re the right fit to join our growing crew

The Luke's Lobster Story

Luke’s Lobster was born out of the dream of Maine native and third-generation lobsterman Luke Holden to bring the quality, affordable lobster rolls of his youth to the big city. After meeting business partner Ben Conniff on Craigslist, the two twenty-somethings opened their first lobster shack in a 250 square foot space in NYC’s East Village in October 2009. Nearly a decade later Luke’s Lobster shacks can be found in ten states across the U.S., and in Japan and Taiwan.

Our mission is to serve the best tasting seafood because we know how to care for it the Maine Way, from the dock to our guests. We know our fishermen, we know where and how they fish, and we work together to protect our oceans for tomorrow.

As part of its mission to serve the best tasting seafood, sourced responsibly, Luke’s Lobster also built a state-of-the-art seafood facility in Saco, Maine, that allows the company to not only buy lobsters directly from fishermen at the dock but immediately steam, pick, and send them to its shacks to ensure perfect flavor and texture with every bite and transparent sourcing detail for its guests. It’s now the only company in America that’s both MSC and SQF Level III Certified. In 2018, Luke & Ben furthered their growing seafood company’s commitment to sustainability and socially conscious business practices by becoming a certified B Corporation®, reflecting Luke’s Lobster’s deep devotion to each of its communities, its family of teammates, and the environment. Please visit www.lukeslobster.com for more information.

Luke's Lobster provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to any status, including but not limited to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Luke's Lobster complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Luke's Lobster expressly prohibits all forms of workplace harassment. Improper interference with the ability of Luke's Lobster employees to perform their job duties may result in discipline up to and including discharge. Essential job functions include standing for sustained periods of time, lifting objects from lower to higher positions, ascending or descending stairs or ladders, and bending, crouching, and reaching to low and high places. Luke's Lobster is a participant of E-Verify.

Thank you for your application and interest in employment opportunities at Luke's Lobster! Due to the volume of applicants, we are unable to provide individual responses to every applicant. We will reach out to schedule an interview if it's a fit!