As a Service Advisor at Sioux Falls Ford Lincoln, you will be the main point of contact for our service guests. Experience in the automotive job field is not required. We are hiring highly motivated and customer-centric candidates from ALL fields! We will train you and give you all the tools and knowledge needed to become an outstanding Service Advisor.

If you are an outgoing individual who enjoys working with people, a Service Advisor role may be the career you are looking for! We are a large dealership and can also offer you room to grow and advance in your career.

We offer our Service Advisors extremely competitive pay, in the range of $70,000 to $100,000+ annually.

Responsibilities

• Greet the guest and listen to the customer's description of the vehicle concerns
• Generate a repair order that the technician will use while working on the vehicle
• Consult with technicians regarding appropriate service options
• Explain all service options to customers including time and cost estimates
• Advise customers on warranty protections and other potential cost-saving service options
• Track maintenance or repair status, and update the customer throughout the day
• Finalize all paperwork and notify the guest when their vehicle is complete

Benefits:

• Health insurance (including wellness benefit)
• Dental and vision insurance
• Free basic life insurance
• 401(k) with company matching after one year of service
• Paid Vacation, Holiday, and Personal Time
• Discounts on vehicles, service & parts – including immediate family members
• Flexible schedule
• Paid training and development
• Career path and promotion opportunities
• Section 125 FLEX Account
• EAP - Employee Assistance Program

Qualifications and Requirements

• Excellent customer service skills
• A winning attitude and a team player
• Detail oriented and a strong work ethic
• The ability to have empathy with our guests
• Problem solving and critical thinking skills
• The ability to perform in a fast-paced environment