Job description
Audi Boulder has an outstanding opportunity for a Service Advisor to join the Holman family!
Audi Boulder’s service department tied for #1 in the country (out of 313 dealers) in customer service satisfaction so new team members must have the the drive to deliver exceptional customer service!
What will you do?
Our Service Advisor is responsible for serving as a liaison between the Service Department technicians and the parts department by maintaining customer satisfaction as well as performing the following duties:
- Ability to meet & greet customers with courtesy and efficiency
- Determine the course of action to take and obtain customer authorization.
- Write up service needs and give customer accurate estimate for dollar amount and completion time of work.
- Ability to communicate effectively with customer, to achieve satisfactory repairs, sale of necessary repair or maintenance to vehicles.
- Knowledge of warranty and service/insurance policies.
- Keeping customer informed and advise customer of the prognosis of their vehicle.
- Calling customers to set appointments and answer telephones at a timely manner.
- Attends/completes required training and department meetings.
What are we looking for?
- Exceptional customer service!
- High School Diploma and one year of related sales experience and/or training; or equivalent combination of education and experience.
- Current valid driver’s license
- Must have good reading, writing and math skills.
- Ability to work retail hours
- Computer proficient
Compensation: Junior Advisor base salary: $29K plus commission / Senior Advisor base salary: $42k plus commission. Ability to earn around $90K/year
Job Type: Full-time
Pay: Up to $90,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Tuition reimbursement
- Vision insurance
Shift:
- 8 hour shift
Work Location: In person
offroadmanagementgroup.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, offroadmanagementgroup.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, offroadmanagementgroup.com is the ideal place to find your next job.