Service Advisor (North Miami)

Full Time
Miami, FL 33169
Posted
Job description

Toyota of North Miami has been recognized as a professional leader in automotive sales and service in South Florida. If you're looking for an opportunity to join the automotive industry as a valued team member, your search is complete. We are experiencing massive growth in our brand new multi-million dollar facility. We are looking for people who are professional; customer oriented, and want to be part of a winning team!

There has never been a better opportunity to become part of our leadership team.

State of the art selling process shortens the transaction time to purchase a car in half. Every Sales Associate is assigned an IPad Air and can complete a sale wirelessly without ever having to leave the customer’s side.

Enjoy our truly unique benefits!

WE OFFER:

  • Privately-owned
  • Toyota is the #1 selling brand in the world
  • Toyota and Mazda of North Miami have won numerous awards and is ranked amongst the Top 150 Dealership groups in the Country
  • Incredible location
  • Career opportunity - many of our staff have been with us for more than 15+ years
  • 85,000 state-of-the-art, brand new facility
  • Gym for employees with treadmills, stationary bikes, elliptical machines, rowers, and free weights to promote a healthy lifestyle.
  • Onsite barber
  • Pizza restaurant located in the dealership
  • Best in class benefits package
  • Paid Holidays (Producers): New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Day & your Birthday!
  • Vacation (Department Manager) 5 weeks, (All other Managers) 3 weeks, (Producers) 1 week after 1 year of service, 2 weeks after 2 years of service, 3 weeks after 5 years of service, 4 weeks after 10 years of service, 5 weeks after 15 years of service
  • Health Insurance (NHP/UHC)– 100% Employer Paid for Neighborhood Health Partnership (NHP) HMO Base Plan for our employees!
  • 401K Plan (Profit Sharing) – 25% UNLIMITED MATCH!


RESPONSIBILITIES:

  • Meet with customers and determine their needs for repair and/or service of their vehicle issues
  • Increase customer satisfaction by building customer relations.
  • Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations.
  • Monitor the progress of each vehicle throughout the day, and updating customers frequently
  • Increase profitability by maximizing sales & execute retail promotions.
  • Responsible for overseeing the technician working on customers’ vehicle including their time management/efficiency, parts ordering, job completion times.
  • Oversee and participate in quality control.
  • Participate in the development and documentation of Standard Operating Procedures as appropriate.


REQUIREMENTS:

  • High School Diploma or equivalent.
  • Accredited training in service advisor skills, customer satisfaction and quality control.
  • Automotive service advisor experience.
  • Ability to concentrate and accomplish tasks despite interruptions.
  • Ability to perform a variety of tasks simultaneously.
  • Must be willing to submit to a background check & drug screen
For your background check, you must list your LEGAL first and last name. This must match what is on your U.S. Passport or documents. Please ensure your employment application is displaying your correct and legal first & last name.

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