Job description
Do you Adapt Well to Change & Have a Positive Attitude?Home Instead® is looking for a steady multi-tasker to join us in our mission to enhance the lives of aging adults and their families. This Service Coordinator role connects our caregiving workforce with our senior clients.
Primary Responsibilities:
- Reflect the values of Home Instead
- Answer incoming calls in a friendly, professional and knowledgeable manner.
- Create and maintain client and Care Pro schedules with an emphasis on creating high quality matches and the development of extraordinary relationships.
- Monitor, mediate, and log all client and Care Pro activity utilizing the software system.
- Demonstrate open and effective communication with the franchise owner, colleagues, Care Pros, clients and family members.
- Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.
Welcome Home, to Home Instead!
Home Instead
12 Mountain Ledge Drive, Suite 3
Gansevoort, NY 12831
Each Home Instead® franchise office is independently owned and operated
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