ORGANIZATION: Milestone Centers Inc.
DEPARTMENT:Service Coordination
POSITION:Service Coordinator
STATUS: Full Time; Salary
LOCATION: Wilkinsburg

Milestone Centers, a subsidiary of Partners For Quality Inc., is a nonprofit, community-based human services agency supporting individuals with behavioral health challenges and intellectual & developmental disabilities in communities throughout Western Pennsylvania. Milestone Centers has earned certification from the Sanctuary Institute for providing trauma-informed care.

The Service Coordinator is responsible for the professional assessment of the strengths, wants, and needs of persons with chronic and persistent mental illness, the development of individualized service plans with these identified individuals, and assistance with achieving these service plans goals within the framework of the Service Coordination rules, regulations, best practices, and SPA principles.

• Demonstrates and reflects a commitment to the mission and values of Milestone by serving others with respect, dignity, and compassion.
• Utilizes Sanctuary Models shared values, the Seven Commitments and tools to conduct daily tasks.
• Assesses individuals strengths, wants and needs through a series of face-to-face, phone and collateral contacts using the principles of MH recovery.
• Assists individuals in the development of individualized, strengths-based service plans after professional assessment has been completed.
• Uses knowledge of Service Coordination rules, regulations, best practices and SPA principles to assist individuals with the attainment of service plan goals.
• Uses professional judgment to determine the appropriate level of assistance necessary from the SC program to help individuals achieve their goals.
• Acts as the single point of accountability, as defined under SPA principles, for all individuals assigned.
• Demonstrates and reflects a commitment to the mission and values of Milestone by serving others with respect, dignity and compassion.
• Accurately and efficiently documents all work performed, including, but not limited to, progress notes, individualized service plans, strengths assessments, environmental matrixes, and other collateral documentation as necessary.
• Abides by all state regulations.
• Abides by all CCBHO Performance Standards.
• Abides by all SPA principles.
• Participates, as scheduled, in emergency on-call rotation which services all SC consumers.
• Meets regularly with supervisor to report case summaries and all critical matters.
• Meets all paperwork/computer work deadlines.
• Meets or exceeds productivity requirements.

WAGES:$40,000 - $42,000annual

CASH INCENTIVES

• Employees have the opportunity to earn additional money through various incentive programs:
• $1,000 Employee Referral (for successfully referring someone to employment)

BENEFITS

• Full Time employees enjoy a comprehensive benefits package:
• Health, Dental and Vision Insurances
• $1,200 cash payout option in lieu of Health Insurance coverage
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account
• 15 to 27 Paid Days Off / year
• 8 Paid Holidays
• Short Term Disability
• Long Term Disability
• Life Insurance
• Optional 401(k) with Employer match

WORK PERKS

• Paid orientation and training
• Free parking (select locations)
• Employee Activities, Rewards and Recognition Programs
• Comprehensive Employee Assistance Program
• Educational Leave
• Use of agency vehicle for work-related activities

APPLY TO THIS POSITION

Interested applicants can choose to apply in any of the following ways:

Complete an employment applicationonline

Email resumes:Careers@PFQ.org

Fax resumes: 412-824-8160

Rather call to schedule an interview? 412-446-0776!

Drop off resumes or apply in person: Partners For Quality, 250 Clever Road, McKees Rocks, PA 15136

If you need any assistance or require an accommodation to apply

Milestone Centers, as a subsidiary of Partners For Quality, is committed to promoting a safe and healthy workplace for the people we support and for our employees. To protect everyones health and ensure the continuity of business operations, Partners For Quality will require all employees to be vaccinated for COVID-19 or provide the required exemption.