Job description

Burdick Toyota in Cicero, NY, has a unique employment opportunity for the right candidate. Our very busy automotive dealership service department has an immediate opening for a qualified Assistant Service Manager.

Candidates must have Automotive Service Advisor experience and a proven track record of successful CSI results. Having the knowledge and a clear understanding of the repair order and warranty processes is also a must for this position.

If you have been an Advisor and believe you are ready for the next step and can't find that opportunity at your current dealership, this could be the perfect opportunity for you. Don't wait!

Qualifications and Skills:

· Excellent communication skills

· High customer-service orientation

· 2 years’ experience in an auto-repair facility

· 1 year of supervisory experience

· Ability to pass drug/alcohol test

· Ability to drive manual transmission vehicles preferred

· Clean, valid driver’s license

Essential Job Functions:

· Strive to meet forecasted sales and profit goals and objectives

· Strive for harmony and teamwork with all other departments

· Understand, keep abreast of, and comply with federal, state and local regulations that affect service operations such as hazardous waste disposal, OSHA right to know, etc.

· Update job knowledge by participating in training and other educational opportunities and by reading professional publications

· Accept ownership for accomplishing new and different requests and explore opportunities to add value to job accomplishments

· Train, advise and assist the performance of the service department staff, so that the department runs efficient and at maximum production

· Establish and maintain excellent working relationships with customers to encourage repeat and referral business

· Handle and resolve customer complaints with integrity and poise

· Quality check completed jobs

· Ensure that work and customer areas are kept organized and clean

· Ensure that all of the proper paperwork and documentation is included with the original repair orders to support service completed

· Improve service processes by analyzing service procedures and identifying needs for improvement

· Develop and implement new approaches as necessary

Why Work for Burdick Automotive?

• Great work environment
• Medical, Dental, Vision and Voluntary Benefits for Full-Time Staff
• 401k Match
• Paid Holidays
• Paid Sick Time
• Paid Vacation
• Employee Purchase Program
• Opportunities for Growth
• Above-Average Pay

Burdick Toyota is an Equal Opportunity Employer.

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Day range:

• Weekend availability

Ability to commute/relocate:

• Cicero, NY 13039: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Supervisor: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

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