Job description
Job Title: Service Technician (1 Opening)
Residency Requirements-
You will need to meet the living requirements and live within St. Clairsville, Ohio area. Living Requirements will be discussed in detail during the recruiting process.
Principal Duties and Responsibilities
- Installs and removes gas meters, meter settings, and regulators; inspects and tests service and house lines for leaks.
- Uses test instruments as required to install, service, and adjust all gas appliances.
- Investigates gas service inquiries, such as no gas, leaks, gas odor, blowing gas, fires, explosions, and high bills.
- Advises plumbers, contractors, and prospective customers on service and house line installations.
- Will turn gas on/off for customers.
- Collects delinquent bills; reads meters; locates, cleans and repairs curb boxes.
- Uses pressure gauges to test for line leaks and gas detection instruments to locate leaks.
- Successful candidate must have the ability to understand and apply mechanical principles and demonstrated skills in the use of hand tools;
- Experience reading/interpreting gauges and dials is preferred.
- Experience in the plumbing trade with natural gas experience and current OQ plumbing qualifications preferred.
- Must have strong interpersonal skills and demonstrated success in providing extraordinary customer service, particularly in situations where tact and diplomacy are needed.
- Must be detail-oriented and able to follow through on assignments with little or no direct supervision;
- Must be able to work effectively under changing priorities and conditions; be able to prepare legible, complete, and accurate orders; be able to understand oral and written communications; have a valid driver's license and a safe driving record and must have a high school diploma or equivalent
Required Qualifications for Position
- Must have a High School Diploma or equivalent.
- Must have the ability to understand and apply mechanical principles and demonstrated skills in the use of hand tools.
- Must have strong interpersonal skills and demonstrated success in providing extraordinary customer service, particularly in situations where tact and diplomacy are needed.
- Must be detail-oriented and able to follow through on assignments with little or no direct supervision.
- Must be able to prepare legible, complete, and accurate orders.
- Must be able to understand oral and written communications.
- Must have a valid driver's license and a safe driving record.
- Must be able to pass applicable service physical capability assessments.
- Job requires working in all weather conditions.
- All positions must be able to respond to emergency calls and work scheduled and nonscheduled overtime.
- All positions are subject to applicable DOT Anti-Drug and Alcohol Misuse Prevention Plan (AMPP) regulations.
- Successful candidates hired into Service responsible positions must complete Service Dept. training program and be able to pass all Service Technician testing within 12 months.
- Successful candidates must pass pre-employment Attitude Assessment, Aptitude Testing, Physical Capability Assessment, Drug Screen, MVR screen and Background report. Candidate that do not meet any of these requirements will be removed from the process and notified when they are eligible to reapply.
- Successful candidates must live within 20 miles of their assigned reporting location.
Preferred Additional Qualifications for Position
- Experience using company mainframe programs, i.e. DIS or WMS, is preferred.
- Experience reading/interpreting gauges and dials is preferred.
Disclaimer
The preceding description is not designed to be a complete list of all duties and responsibilities required of the position.
Inclusion & Diversity
Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.
Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.
Respect and take into consideration diversity within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represent all walks of life and all backgrounds.
Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.
Equal Employment Opportunity
NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, genetic information, or any protected group status as defined by law. Each employee is expected to abide by this principle.
NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, genetic information, or any protected group status as defined by law. Each employee is expected to abide by this principle.
By applying, you may be considered for other job opportunities.
Safety Statement
Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits.
Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits.
Hire the Best - This position is subject to an Operations Job Fit Analysis, Operations Aptitude Assessment and a Physical Capacity Assessment.
Passing any of the required assessments does not guarantee employment but rather the opportunity to continue through the application process.
This position is also subject to a successful Background Check, Drug Screen, and DOT Physical for applicable DOT positions. Successful candidates must also possess a safe Motor Vehicle history as determined by Columbia Gas.
All correspondence for this position will be sent via e-mail from either hirethebest@nisource.com or from another user@nisource.com. Please be sure to check your e-mail frequently throughout the hiring process as well as your junk mail in case any correspondence should be filtered out of your inbox.
Passing any of the required assessments does not guarantee employment but rather the opportunity to continue through the application process.
This position is also subject to a successful Background Check, Drug Screen, and DOT Physical for applicable DOT positions. Successful candidates must also possess a safe Motor Vehicle history as determined by Columbia Gas.
All correspondence for this position will be sent via e-mail from either hirethebest@nisource.com or from another user@nisource.com. Please be sure to check your e-mail frequently throughout the hiring process as well as your junk mail in case any correspondence should be filtered out of your inbox.
Please Note:
- All positions are subject to applicable DOT Anti-Drug and Alcohol Misuse Prevention Plan (AMPP) regulations.
- All positions must be able to respond to emergency calls and work scheduled and non-scheduled overtime at applicable overtime rate. To serve customers' needs, it may be necessary for incumbent to work a schedule or work location other than posted on a temporary basis to provide coverage during vacations.
- All positions will be required to complete applicable paperwork and enter data on a computer.
- All positions require working in all weather conditions.
- All applicants must be able to become OQ qualified and maintain OQ qualifications.
Salary Range:
Posting Start Date:
2023-05-05
Posting End Date (if applicable):
2023-05-19
Please note that the job posting will close on the day before the posting end date.
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