Job description
NOTE
NOT FOR C2C
We are looking for the candidates who can work on W2 ( Pay Roll )
Job Description
Responsibilities:
- Collaborate with stakeholders to understand business requirements and translate them into ServiceNow solutions.
- Design and develop ServiceNow workflows, forms, reports, and integrations to meet business needs.
- Customize and configure ServiceNow modules, including Incident Management, Change Management, Problem Management, and Service Catalog.
- Lead ServiceNow implementation projects, ensuring successful delivery within scope, budget, and timeline.
- Conduct technical assessments and provide recommendations for ServiceNow platform improvements and enhancements.
- Create technical documentation, including system design specifications, configuration guides, and user manuals.
- Provide guidance and mentorship to junior team members and developers.
- Stay up-to-date with ServiceNow best practices, new features, and industry trends.
Requirements:
- Proven experience as a ServiceNow Architect, with a strong track record of successful ServiceNow implementations.
- In-depth knowledge of ServiceNow platform, including customization, configuration, and integration capabilities.
- Proficiency in ServiceNow modules such as Incident Management, Change Management, Problem Management, and Service Catalog.
- Strong understanding of IT Service Management (ITSM) processes and best practices.
- Experience in designing and implementing ServiceNow workflows, forms, and reports.
- Familiarity with ServiceNow scripting languages (JavaScript, HTML, CSS) and web service integrations (REST, SOAP).
- Excellent problem-solving skills and ability to analyze complex business requirements.
- Strong communication and interpersonal skills to collaborate effectively with stakeholders and team members.
- ServiceNow certifications (Certified System Administrator, Certified Implementation Specialist) are highly desirable.
Job Types: Full-time, Contract
Pay: $92,014.54 - $186,663.48 per year
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: Remote
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