Job description

Retail Shift Supervisor / Shift Team lead

New Store in TelFair - Close to HEB

If you’re the leader of the pack and enjoy providing products and services that enrich pets’ lives, then come work in our neighborhood!

As Shift Supervisor at Pet Supplies Plus, you’re pawsitively passionate about people and their pets. Providing exceptional, neighborly service at every opportunity during your work day, you

• · assist a neighbor in choosing the perfect toy for a lab who loves to fetch
• · stop to greet weekly regular Bruno the Chihuahua when he comes in with his human mom
• · show a fourth grader how to test the water in his fish tank
• · set an example for the other team members in delivering fantastic neighborly service
• · assist the store’s team leaders by reinforcing the daily operational procedures and performance expectations
• ...all while engaging with PSP neighbors and smiling in the face of puppy breath. Are you awesome? No, you are more than that. You are PAWsome!

Shift Supervisors key responsibilities include:

• · Partnering with store team leaders to learn and reinforce the PSP standards and daily management routines that make your store the favorite pet store in the neighborhood
• · Providing leadership coverage and covers management functions up to four times a week when team leaders are offsite
• · Adhering to operational policies and procedures (cleanliness, animal care, safety and security) that ensure exceptional service is provided to our neighbors
• · Learning and performing back office procedures – like making signs, updating price changes, and imputing cashier records – to comply with standards and expectations
• · Involvement in store recruiting, onboarding and team member development
• · Communicating opportunities to improve community engagement or store performance to the team leaders
• · Act as store team members when they’re not acting as the manager-on-duty or learning operational tasks

PAWsome Shift Supervisors will have:

• · 2+ years of retail Pet experience
• · Proficiency in Microsoft Office
• · Strong sales and customer service skills are a must.
• · Ability to operate all equipment – including a forklift – to run the store is important, as well as being able to climb ladders, bend, kneel, and lift up to 50 pounds (that cat litter can be heavy!).
• · Candidates must be able to work flexible schedules, have reliable transportation and must pass the drug, background and validated selection test, and be 18 years or older.

About us:

We are a locally owned and operated franchisee of Pet Supplies Plus. At Pet Supplies Plus, we're crazy for pets, too. We are a pet retailer unlike any other where we sell products and provide solutions that foster happy and healthy homes for pets and neighbors. Our Store Manager leads the operations of our store is passionate about creating a unique, customer-focused environment while overseeing all aspects of our retail store.

With around 650 Plus corporate and franchise locations around US, Pet Supplies Plus is America's favorite neighborhood pet store. Each location offers a wide array of pet food, pet products, grooming services and animal expertise all at a great value, allowing customers to spoil their pets even more. Friendly, knowledgeable staff get to know each pet and their owner by name and provide playful store experiences to remind them just how fun it is to own a pet. Pet Supplies Plus stores are large enough to house an incredible variety of food and equipment, yet small enough to still feel neighborly. For more information, please visit www.petsuppliesplus.com. We provide equal employment opportunities to all applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, the company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment.

Candidates must be able to work flexible schedules, have reliable transportation, must pass a drug and background screening, and be 18 years of age or older.

Apply now to experience a career that loves you back.

Working at Pet Supplies Plus is not a job, it’s a community of those who work together for the love of pets.

We look forward to seeing your application to join our Store Management team!

Job Types: Full-time, Part-time

Pay: $9.26 - $15.00 per hour

Benefits:

• Paid time off

Experience level:

• 3 years

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Sugar Land, TX 77478: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Pet Store: 2 years (Required)

Work Location: In person

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